Posted by Terry on October 31st, 2006
This week on Inside PR, Terry and David have a discussion about internal communications. They welcome an audio comment from Kansas City Chris as well as a host of other written comments. They also play Chris Clarke‘s comment for this week. Finally, Terry does his segment of Inside PRoper English.
01:41 Terry kicks off listener comments with Owen Lystrup. He talks about music on Inside PR, and he and David discuss how they might use music in the future. Terry mentions he likes the way Mark Blevis and Bob Goyetche use brief music stingers to signal a new topic within their Canadian podcast Buffet show.
05:42 David introduces an audio comment from Chris from Kansas City, talking about the RFP process from the client perspective.
09:06 Terry reads Ian Ketcheson‘s comment on the Garth Turner matter.
10:51 Francis Wooby weighs in on the Garth Turner matter as well.
12:11 Terry kicks off this week’s topic, internal communications. He thinks that internal communications is often neglected , relegated to HR, and is rarely about engagement.
14:16 David believes that some companies do it well, but he thinks that some companies might divide internal and external communications into different camps, which could cause some confusion within an organization.
17:23 Terry thinks that quick growth within an organization can be a factor with internal communications. Going from a handful of employees to hundreds in a short period of time can mean communicating to many with methods originally intended for communicating with few.
19:24 David thinks there’s a vast difference between communicating with employees and engaging with employees.
21:00 Terry concludes that internal and external communications should be interwoven.
22:00 David challenges anyone out there to find a communications plan that deals first with internal communications and external communications second.
25:15 Terry introduces and plays Chris Clarke‘s segment for the week.
28:18 Inside PRoper English for the week: complement and compliment.
30:20 Terry closes the show and invites listener comments: through email at firstname.lastname@example.org, on the comment line at 206-600-4741, or comment on the Inside PR show blog. Also, they welcome listeners to the Inside PR Blubrry site.