00:37 Terry opens the show.
01:51 Terry talks about the iTunes issue.
04:50 Terry lays down the main topics of the show: How important are fit and personality in an agency setting and how do you know when a potential hire will “fit in”?
06:16 Martin talks about Caliper Canada and Caliper testing.
07:37 Julie talks about her experiences using the test.
14:21 Terry asks about bringing on a new hire who has a great client record, but alienates colleagues.
18:52 Julie opens talks on how you know a person is going to “fit in”.
22:33 Martin tells a great story about getting a fantastic reference for a new employee.
23:34 Julie talks about why she does not trust references.
25:01 Terry talks about how he gets a sense for an employee’s potential fit.
27:19 Terry talks about coaching.
28:44 Julie and Martin give their last “2 cents” on the matter.
31:12 Terry wraps up the show.
This week’s episode was produced by Samantha Lovelace.