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This week on Inside PR Terry Fallis and Martin Waxman discuss the top 5 questions any company should ask a PR agency regarding social media when they are shopping around for a firm.
00:27 Terry opens the show.
01:21 Martin tells us about his travels to the Counselors Academy conference and the CPRS annual conference in Vancouver.
07:36 Martin introduces this week’s topic: What are some of the questions a client can ask a PR agency in order to gauge whether or not they have a strong handle on social media practices?
08:08 The first question is: How active is the agency and its employees in the social media world? For example, are they using Twitter? Do they blog?
11:39 Terry asks the next question: What social media projects or case studies has the agency already accomplished?
14:25 Martin asks the third question: According to the agency, what are the governing principles of social media?
19:25 The fourth question is: How do you monitor social media and what kind of response do you get back? Do you use Google Alerts or Technorati?
23:45: Finally, how does your company fit with the agency? Does the relationship feel right?
26:10 Terry closes the show.
Our theme music is Streetwalker by Cjacks and is courtesy of the Podsafe Music Network; Roger Dey is our announcer.
This week’s episode was produced by Sarah Laister.