Inside PR 2.88: Email. The Bane of our Workday.

Are you struggling to keep up with all the email you receive? Is email totally broken as a productivity tool?

Two recent posts by Fred Wilson and MG Siegler about their frustration with email glut serve as a jumping off point for Martin Waxman, Gini Dietrich and Joseph Thornley to discuss the challenge of making email serve our needs.

Also noted this week: Shel Israel, co-author of Naked Conversations, has a new book, Stellar Presentations: An Entrepreneur’s Guide to Giving Great Talks, published via Amazon’s publishing program. It’s a useful book with lots of practical tips for anyone who has to pitch a business or convey a new idea to an audience.

And this was also the podcast we recorded on Gini Dietrich’s birthday. If you want to join in her birthday greetings, check out this happy birthday post from Jack Bauer, Gini’s dog. Happy birthday Gini!

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Send us an email or an audio comment to insideprcomments@gmail.com, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini DietrichJoe Thornley, and Martin Waxman on Twitter.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer.

This week’s episode was produced by Kristine Simpson.

Inside PR 2.87: We won’t delete your comments

It’s been an interesting week around the web with lessons about good and not-so-good communications.  Gini mentions the blog post she wrote about the Susan G. Komen Foundation and how its decision to unplug their funding from Planned Parenthood’s breast cancer screenings created a huge outpouring of support for Planned Parenthood and a reputation issue for Komen.

She talks about how poorly Komen handled communications around the issue including deleting comments from its Facebook page. She and a few people tried a test where they posted comments – from benign to negative – and took screen captures of their posts.  The organization removed them all. She wonders why Komen didn’t consult with its communications advisors in advance to develop scenarios, messages and a crisis plan.

By now most of us have heard that based on the outcry, Komen reversed its decision.

We all agree deleting comments after the fact is one of the worst things organizations can do and they should decide at the outset whether or not they’ll accept comments and build trust via an open conversation.

Joe talks about Radio Royal York’s public video welcome to Blissdom organizers who were visiting Toronto.  He hasn’t decided if it’s a mistake or a good way to engage with a customer and asks if anyone else had seen something similar.  However, the situation is somewhat moot. At the time of writing, the video has been removed.

In case you missed it, our last topic is the upcoming Facebook IPO and the company’s disclosure that the majority of its revenue comes from ad dollars.

In fact, the big three social media players – Facebook, Twitter and Google+ – are all media companies of sorts and have finally figured out now they monetize their innovations – by selling us (and our data). There’s no doubt they’re great networks that extend the scope of our relationships, but we are still the product.

Martin wonders how they’ll deal with large policy issues like freedom of speech and feels governments should monitor the situation to ensure we keep the Internet open.  Joe isn’t happy with that type of intervention – he’d rather see governments focus on education and standards.

Next week is Social Media Week in various cities around the world.  Here’s where to get a full list of events.  And if you’re in Toronto on February 17, Third Tuesday Toronto is hosting a breakfast event on open government featuring Tony Clement, M.P., President of the Treasury Board of Canada. It should be a lively discussion.

And that’s a wrap! We’ll talk to you next week.

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Send us an email or an audio comment to insideprcomments@gmail.com, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini DietrichJoe Thornley, and Martin Waxman on Twitter.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer.

This week’s episode was produced by Kristine Simpson.

Inside PR 2.86: Politics and Social Media

Right now the United States are in the middle of GOP Presidential race and it’s an interesting time, to be sure.

That’s why our interview with Mary Barber is so timely.

Mary, if you don’t know, is the founder of The Barber Group, which is headquartered in Anchorage, Alaska. As a side note: Alaska is having its coldest and most snowy winter on record. While it’s scary for the residents, some of us (who love snow) are living vicariously through Mary’s Facebook updates.

Last year, Mary worked with a team of communication professionals to mobilize around a candidate.

But not just any candidate…a write-in candidate who won.

It was the first time a write-in candidate has won anywhere since 1954.

We won’t ruin the interview for you, but you’ll want to listen to see how they mobilized many people to get out the message, had a message of the day, and how they were each responsible for one platform and one audience.

She also discusses how they integrated online conversations with tried and true offline tactics, such as walking a district.

Don’t miss the announcement of Jay Baer and me keynoting Counselor’s Academy this year. We discuss the topic during the podcast. What we didn’t discuss is Jay will provide the expertise and I’ll provide the color commentary. And you’ll receive a copy of Marketing in the Round!

If you run a PR firm, get to New Orleans in May!

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Send us an email or an audio comment to insideprcomments@gmail.com, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini DietrichJoe Thornley, and Martin Waxman on Twitter.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer.

This week’s episode was produced by Kristine Simpson.