Inside PR 2.94: Matthias Lufkens on Davos and social media

This week we feature an interview with Matthias Lufkens, former social media director for the World Economic Forum in Davos, who tells us about the organization’s use of social media.  We caught up with him at PRSA’s Digital Impact, where he was one of the keynote presenters.  Over the next few week’s we’ll be sharing more interviews from the conference.

Matthias has several takeaways from his presentation:

1. The number of visitors to your own website is less and less important; organizations now have to be everywhere, on all the social sites.

2. Start by sharing riveting content.

3. Being active in social media means ceding control and letting people comment and share your content.

4. Create communities and then engage and lead them.

He has an additional piece of advice for communicators: look at online communities as your friends and that will change the way you build relationships with them.

Joe cites a KPMG study on how much social engagement activity emanated from Davos this year and how social media really opened the gathering to the world.

Gini calls out Matthias’ comment about having a small team and says with social media, a few people who know what they’re doing can accomplish a lot.  She doesn’t agree with his point about traffic your site being less relevant and believes social channels should drive people back to your site.

Martin mentions Matthias’ point about thinking of customers as friends and having that inform the way we communicate with them by avoiding the hard sell.

Want to meet us in person? Gini, Joe and I are going to be attending the PRSA Counselors Academy conference in New Orleans – Gini’s a keynote presenter, Joe’s doing a roundtable and I’m conference chair. We’re recording a show at the conference and doing more interviews with some of the smartest entrepreneurs in PR.  And everyone who attends gets a copy of Gini’s new book, Marketing in the Round.  Hope to see you there.

********************************************

Send us an email or an audio comment to insideprcomments@gmail.com, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini DietrichJoe Thornley, and Martin Waxman on Twitter.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer.

This week’s episode was produced by Kristine Simpson.

Inside PR 2.93: PRSA Digital Impact Conference Recap

Martin Waxman and Joe Thornley join Inside PR from the PRSA Digital Impact Conference in New York City and pull Gini Dietrich in via Skype because she was back from Norway just the day before and couldn’t make the trip to the Big Apple.

Based on the interviews Martin and Joe were able to secure, we have a lot of great content coming up for you!

Some things to look forward to include interviews with:

  • Mattias Lufkens who, for many years, served as the social media director for the World Economic Forum at Davos. He gave a keynote at the conference that showed a case study on building an online presence. He talks about how he built the social media efforts for Davos and how he eventually grew a team focused only on video, blogging, social media, and web efforts surrounding the annual event.
  • Katrina Klier who is the worldwide marketing director for Microsoft. She catches up with Joe to talk about how Microsoft is moving past community and building kinship.
  • Gina Hernandez who is the executive director at the Society for New Communication Research, where she is responsible for sponsoring original research and advanced thinking on social media.
  • Lee Odden, who talks about his new book, Optimize.

And much more!

During the next few weeks, we’ll air these interviews so you benefit from the conference presentations, even if you weren’t able to attend.

********************************************

Send us an email or an audio comment to insideprcomments@gmail.com, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini DietrichJoe Thornley, and Martin Waxman on Twitter.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer.

This week’s episode was produced by Kristine Simpson.

Special edition of Inside PR: talking Digital Impact with Eric Schwartzman

PRSA’s Digital impact conference is happening in New York April 2 and 3 and we’re pleased to announce Inside PR is the official podcaster.
Martin talked with Eric Schwartzman, digital marketing consultant, entrepreneur, author, podcaster and founder/co-chair of Digital Impact about this year’s program. Now in its fourth year, the sold-out event is designed for PR professionals, marketing communicators, speechwriters and even entrepreneurs who are trying to integrate social into their strategy.  Its focus is earned media through social communications and it’s tailored to the PR community.

This year’s keynote lineup features:

Other sessions include a panel on PR and Wikipedia and whether or not PR people should be allowed to make changes on pages they manage; a communications professor talking about copyright, trademark and what you are and aren’t allowed to share; and several sessions on understanding influence, which tie directly into this year’s theme, ‘Influence and Persuasion’.

You can follow the hashtag #PRSADIconf Twitter.

We’ll be recording interviews with some of the presenters and keynotes.  And if you’re in New York, please drop by to say hi.

********************************************

Send us an email or an audio comment to insideprcomments@gmail.com, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini DietrichJoe Thornley, and Martin Waxman on Twitter.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer.

This week’s episode was produced by Kristine Simpson.