Inside PR #106 – Tuesday, April 8th, 2008

Comments? Send us an email at insideprcomments@gmail.com, call us on the comment line on 206-600-4741, visit the Inside PR Blubrry site, or leave us a comment on the Inside PR show blog.

This week on Inside PR, the Inside PR panel go live to the Groundhog Pub where they tackle the tough question of who owns the social media space and field questions and statements from the Third Tuesday audience.

This weeks Inside PR panel consists of: Terry Fallis, David Jones, Julie Rusciolelli, Keith McArthur and Martin Waxman.

Show Notes

00:24 Terry introduces the show

01:26 Dave makes bad joke about spinal tap, a pod and a zucchini wrapped in tin foil.

01:43 Dave introduces the nights topic: PR in social media

02:46 Dave commences the conversation about who “owns” social media

06:20 Julie brings up Dove’s Evolution by Ogilvy as well as the Bridezilla and Subservient Chicken social media campaigns

08:26 Keith takes the stance ith Terry and Dave that PR has a hold on the social media space

08:56 Martin brings up the first main difference between PR and advertising’s activities in the space. Advertising does it, PR talks about it.

10:37 Tamera from the audience points out that really the social media space belongs to the customer

12:23 Julie infers that agencies are the flippers on the social media pin ball machine.

14:01 Dave issues the challenge of being a part of the social media space with out being seen as manipulating the space

14:15 Dave Ford, from the audience, continues Tamera’s argument referencing Dell and Starbucks

15:05 Keith calls social media a cultural revolution

15:36 Martin references Giovanni Rodriguez and DIY

17:20 Mary Margret Jones of the audience brings up the challenge of getting clients to buy in

21:29 Keith mentions how dangerous it can be to have clients buying in without really knowing what it is

23:17 Carman from the audience starts the conversation about the PR/marketer hybrid

25:19 Julie states that the side that knows the client best will win the projects and thus the space

27:25 An unidentified audience member asks about transparency

28:20 Terry goes over some negative outcomes of not being transparent

29:37 Martin mentions having fun in the space and references the Captain Morgan blog

31:04 Brian from the audience talks about the arrogance of companies in thinking they own the social media space

32:47 Terry rephrases the initial question: What type of agency can best get the client effective social media space and activity

33:35 An audience member asks about the difference between PR and Ad in the social media space

35:13 David Ford, from the audience, asks about a recessions effect on the social media space

37:44 Keith answers with “if it’s working people will spend money on it, recession or not”

38:43 Terry thanks CNW for their constant support and making every Third Tuesday come alive with sound

39:02 Dave wraps up the show

Our theme music is Streetwalker by CJacks, and is courtesy of the Podsafe Music Network; Roger Dey is our announcer.

This weeks episode of Inside PR was produced by Samantha Lovelace.

Inside PR #105 – Tuesday, April 1st, 2008

Comments? Send us an email at insideprcomments@gmail.com, call us on the comment line at 206-600-4741, visit the Inside PR BluBrry site, or leave us a comment on the Inside PR show blog.

This week on Inside PR, Terry Fallis, Dave Jones, Martin Waxman, Keith McArthur and Julie Rusciolelli discuss hiring interns: the good the bad and the marvelous and debate Earth Hour as an effective communications plan.

Show Notes
00:35 Dave introduces the show and Terry’s nomination for the Leacock medal for humour
02:02 Terry tells the story of how he found out he was short listed for the award. See the picture.
03:53 Terry mentions the IPR hacker.
04:34 Dave talks about live Inside PR at Third Tuesday. Next weeks episode will be recorded live at the Groundhog Pub, Wednesday, April 2nd, from 6pm until 8pm. To RSVP for the event please go to meetup.com
05:48 Martin announces openings for guest speakers. For those of you who do not know what Front Page Challenge is please feel free to check out this explanation.
06:27 Julie tells us about her trip to Hawaii.
09:57 Julie introduces the topic of interns: hiring interns, how interns may differentiate themselves, what not to do or say on your resume/cover letter or in the interview.
14:57 The topic of interns not wanting to do admin work comes up.
16:13 Keith talks about hiring Rayanne Langdon on at Veritas and what they were looking for when hiring her.
22:00 Terry introduces the discussion on Earth Hour as an effective communications tool.
30:54 Terry signs off.

Our theme music is Streetwalker by CJacks and is courtesy of the Podsafe Music Network; Roger Dey is our announcer.

Episode #105 of Inside PR was produced by Samantha Lovelace.

Inside PR #48 – Tuesday, February 27, 2007

Comments? Send us an email at insideprcomments@gmail.com, call us on the comment line at 206-600-4741, visit the Inside PR Blubrry site, or leave us a comment on the Inside PR show blog.

This week on Inside PR, Terry and David talk about investing in existing client relationships. Also, they play a segment Terry recorded with Luke Armour. Chris Clarke contributes his weekly commentary. Finally, Terry does his segment of Inside PRoper English.

Show Notes

00:30 David introduces the show.

09:16 Luke and Terry at the Hockey Hall of Fame.

12:45 David introduces this week’s main topic: investing in client relationships.

32:18 Chris Clarke‘s commentary.

37:00 Inside PRoper English: I feel bad/I feel badly

Music: our theme music is Streetwalker by CJacks, and is from the Podsafe Music Network; Roger Dey is our announcer.

Inside PR #42 – Tuesday, January 16, 2007

This week on Inside PR, Terry and David discuss the art of presentations. Also, they welcome audio comments from Mitch Joel and Michael O’Connor Clarke. Chris Clarke returns with a contribution this week. Finally, Terry does his segment of Inside PRoper English.

Show Notes

00:29 David introduces the show. He invites listener feedback through email at insideprcomments@gmail.com, the comment line at 206-600-4741, or comment on the Inside PR show blog.

01:15 Terry and David talk about why this is the second take of Inside PR #42.

02:19 David introduces Terry’s novel, The Best Laid Plans. Terry explains that listeners of Inside PR will be glad to know that he is podcasting the book, or turning it into an audiobook if you will. You can find the podcast blog at www.terryfallis.com or on iTunes.

05:37 Terry talks about the upcoming Third Tuesday gathering in Toronto. He mentions that Paull Young will be making an appearance and Mark Evans will be the guest speaker.

07:30 David introduces a comment from Michael O’Connor Clarke.

10:40 Terry talks about a comment Bryan Person left on the blogpage about Inside PRoper English.

12:11 David introduces a comment from Mitch Joel on presentation skills.

14:30 Terry thanks Mitch for his comment because it leads into this week’s topic of discussion: presentation skills.

15:00 Terry starts off this week’s topic of conversation on presentation skills. In tribute to Mitch, this week Terry and David will talk about six preparation for presentations tips.

15:55 Terry offers his first tip: know your audience. He thinks too many presenters neglect the audience and either talks above or below their level of knowledge of the presentation material.

17:07 Terry says to build your presentation around your key messages. He thinks the wrong way to develop a presentation is to do it chronologically. Terry likes to talk about the key messages at the beginning and bring the audience back to them at the end. David adds that presenters should know what they want to accomplish, perhaps that they came off as intelligent and articulate.

19:33 Terry says: Slides are there to support you, not supplant you. One of the principal characteristics of bad presentations is bad slides. Some presenters will read the slides, which makes for a terrible presentation. David says that some people use the slide as the script, the leave-behind, and presentation support. He says that it can’t possibly be all three.

23:30 Terry adds that presenters shouldn’t break eye contact with the audience for an extended period of time. Turning one’s back to the audience is a no-no.

24:15 Terry thinks it’s best to use illustrative examples to bring the presentation to life and put a human face on it. David thinks that using examples that the audience can relate to will make the information stick with the audience.

26:44 Prepare for the question and answer period. Few presentations come without questions afterwards, so try to anticipate what questions the audience may ask and prepare potential answers. David says to always save time for the Q&A budgeted into the presentation time.

29:05 Terry’s final point: anxiety is your friend. If you find yourself going into a presentation totally relaxed, you probably won’t be as engaging as if you were somewhat excited. David has found that over his many years in PR, he has gone from arriving at his presentation not wanting to do it to arriving at his presentation wanting to do a great job.

30:51 Terry sums up his six points of presentations. David adds one more tip for presentations: he tries to anticipate what his competition might present in a new business presentation and out-do the competition.

33:20 David introduces Chris Clarke’s commentary this week.

36:27 Inside PRoper English: at this point in time.

37:38 Terry closes the show and invites listener comments: through email at insideprcomments@gmail.com, on the comment line at 206-600-4741, or comment on the Inside PR show blog. Also, they welcomes listeners to the Inside PR Blubrry site.

Music: our theme music is Streetwalker by CJacks, and is from the Podsafe Music Network; Roger Dey is our announcer.

Inside PR #41 – Wednesday, January 10, 2007

This week on Inside PR, Terry and David have a discussion about the new business pitch. Also, Terry does his segment of Inside PRoper English.

Show Notes

00:27 Terry introduces the show. He invites listener feedback through email at insideprcomments@gmail.com, the comment line at 206-600-4741, or comment on the Inside PR show blog.

03:15 Terry introduces a comment from Colin McKay on the topic of government relations.

04:51 A listener in a journalism program named Eliza is searching for a PR professional to be interviewed.

05:48 Terry introduces this week’s main topic for discussion: the new business presentation.

07:15 David starts by naming his four key objectives when going into a new business presentation: demonstrate creativity, show knowledge, deliver the information passionately, and try to make the team and client fit.

08:10 Terry says that he usually brings the whole team into a new business presentation. He seldom brings in the junior people, but he will usually bring the mid-to-senior level people to the presentation. When David worked on the client side, he only wanted to see the people who worked on the account at the new business presentation.

10:30 David doesn’t see any reason to bring the president of the firm to the new business pitch if they won’t be involved in the account. Terry, as a president himself, feels it’s important to be there, as he’s usually involved in the creation of the program. He makes it clear if he won’t be involved day-to-day, and advises that the entire team make their roles clear to the potential client.

13:45 Terry dispels the myth that the evaluation begins once the first slide goes up. From the moment you walk in the door to the moment you walk out, your team is being evaluated.

17:30 Terry thinks it’s important to go over some strategies with the client that you considered but rejected instead of simply going over the ideas you selected. David thinks it shows that you possess a knowledge of the business. He thinks that the best way to show knowledge is to ask the right questions because you should never try to sound more knowledgeable than the client.

21:15 David talks about presenting with passion. He thinks it’s important to always show your passionate about a project, even if it’s something less than exciting. Terry warns not to build up a clients expectations, though.

25:00 David wraps up by re-emphasizing creativity, knowledge, passion, and fit.

26:55 Inside PRoper English for the week: discrete and discreet

28:45 David closes the show and invites listener comments: through email at insideprcomments@gmail.com, on the comment line at 206-600-4741, or comment on the Inside PR show blog. Also, they welcomes listeners to the Inside PR Blubrry site.

Music: our theme music is Streetwalker by CJacks, and is from the Podsafe Music Network; Roger Dey is our announcer.

Audio comments: IPR 11

Thought I’d do a little forward-thinking test using the podPress plug-in on our WordPress blog. I figured there is no good reason that we should hold on to our audio comments that come in via Waxmail or through our comment line for the podcast. Why not post them as they come in?

So here’s one from Joe Thornley received following IPR 11:

The question then becomes do we still include them as part of the show for our listener community, or do we just point people to the blog to hear the comments they feel like listening to?

I’m trying to force myself to think about podcasts differently from weekly radio programs. Is it a show? Is it a program? Are Terry and I co-hosts with listeners, or are we co-facilitators to a community (a fantastic Holzism)? Does the date matter? Should we even discuss time-bound news given that the podcast lives forever and the story has already been told in real time in the blogosphere?

What do you, the listeners, er…, community think?

Inside PR #8 – Tuesday, May 23, 2006

Monday was Victoria Day in Canada and a statutory holiday so we’re a day later than usual with our regular weekly episode of IPR. In this week’s show, we read and discuss listener comments, recap the MESH conference, and talk at some length about the importance of chemistry and personal fit in securing and sustaining client relationships. The show closes with the second installment of “PR words to banish.”

You can listen to the show with the player above or download or subscribe with the links in the sidebar.

Show Notes

00:28 David opens the show noting that we’re again recording via Skype.

1:13 David and Terry discuss an e-mail comment from Francis Wooby in Iqaluit, our northernmost IPR listener.

5:43 Terry introduces comments from Sheldon Rose about the Canadian Council of Public Relations Firms, and Dan Brien on the notion of video podcasting.

(Somehow we forget to highlight a couple of comments left on the Inside PR blog page by Robert French and C.C. Chapman.  Our mistake.  We’ll cover them off in IPR #9.)

10:10 David and Terry close the loop on the MESH conference held last week in Toronto. David mentions that the slides he used in his presentation on blogging are available at PRWorks.

12:57 David notes that Joe Thornley is blogging from the Counselors Academy Spring Conference in Savannah, Georgia.

13:35 Terry and David discuss the show’s major topic, the role of chemistry and personal fit in securing and sustaining long term client relationships. Listeners may wish to check out the following blogs/podcasts for more on the importance of relationships: David Maister, Manager Tools, and Todd Defren.

28:14 Terry and Dave briefly discuss the second entry in a new IPR segment called “PR words to banish.”

30:01 Terry thanks the listeners and closes out the show with a reminder that comments are encouraged and can be left on the blog at www.insidepr.ca or e-mailed to insideprcomments@gmail.com.

Intro/extro music: Our theme music is Streetwalker by Cjacks and is from the Podsafe Music Network; Roger Dey is our announcer.

Inside PR Special Edition – Discussion with Pat McNamara – Wednesday, April 19, 2006

In this special edition of Inside PR, Terry continues his series of discussions with fellow PR agency presidents.  This week he spends just over 25 minutes in conversation with Pat Mcnamara, President and founder of Apex Public Relations in Toronto.  In a wide-ranging discussion, Terry and Pat kick around how to build a PR agency from the ground up and how to solve the mystery of successful new business development.  The conversation unfolded as follows:

1:00    Pat McNamara’s PR journey

2:35    Why would anyone start their own agency? (beyond “because I’m crazy”)

5:35    How not to leave an agency

7:13    Various approaches to building an agency

10:10  The importance of “culture” in a successful agency

16:50  The mysteries of new business development

22:30  The power of relationships

25:55  Wrap-up

Background on Pat McNamara
Pat McNamara founded APEX Public Relations in 1998. As a communications professional with more than 20 years of experience, she provides senior client counsel in consumer marketing and corporate communication to leading organizations including Absolut, Bank of Montreal, Coca-Cola, Levi Strauss & Co., Kellogg’s and Tetra Pak. McNamara was recently recognized as one of Canada’s Top 100 Women Entrepreneurs by Canadian Business magazine.

Opening and closing music by Alamantra on the Podsafe Music Network. As always, Roger Dey is our voice-over guy.