Damian Collins 1; Mark Zuckerberg 0 – Inside PR 529

This week, we cover a new Stories feature that LinkedIn is testing, the launch of another daily news podcast, this time from the Washington Post, and Facebook meets it match in the United Kingdom Parliament.

LinkedIn Stories — Putting wings on an elephant?

LinkedIn is beta testing a Stories feature called Student Voices. On one level, it sounds like a good idea. However, if aimed at younger users who have seen Snapchat Stories as ephemeral content that enabled them to be spontaneous and genuine without fear of their mistakes showing up in a data cache. When they use LinkedIn Student voices, will they bring this expectation only to discover that the information lingers on their profile and is being viewed by prospective recruiters? Maybe there is an argument for keeping different social networks separate according to use and audience.

The Washington Post enters the daily news podcast game with Post Reports

The Washington Post has launched Post Reports, an afternoon news podcast. It is the latest in a series of high quality news podcasts, including The Daily, Up First, and Front Burner, that collectively signal a significant shift in the news diet of an increasing number of people.

They also represent a challenge for PR Pros. The one thing these new podcasts all seem to have in common is that they are highly curated. There are limited slots for stories in the short format adopted by all of the news podcasts – and they are cherry picking for their line up from the stories covered on their companion traditional news outlet. So, getting a story placed and covered on the news podcasts is not a linear extension of the traditional pitch. PR pros will have to watch closely to understand the unique perspective and focus of each of the new podcasts in order to find a way to ease a story’s coverage. But a straight up pitch? Probably not.

Damian Collins shows Facebook that it’s dangerous to thumb your nose at Parliament

Facebook may have more members than any country has population. And Mark Zuckerberg may feel he’s too important to accept an invitation from legislators representing eight countries to testify before them. But Mark Zuckerberg definitely isn’t bigger than Damian Collins, MP. Last week, Collins made good on his promise to release the documents from Facebook vs Six4Three court case. And the picture they painted of Facebook’s competitive behaviour and Mark Zuckerberg’s role in decisions that would exploit Facebook user data to advantage Facebook and disadvantage its competitors was …. ugly.

Linkworthy

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Thank you to the people behind Inside PR.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Joseph Thornley.

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Damian Collins 1; Mark Zuckerberg 0 – Inside PR 529 by Joseph Thornley, Gini Dietrich, Martin Waxman is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Facebook’s Big Fail – Inside PR 528

Facebook: Still Delaying. Still Denying. Still Deflecting.

Two hours after we recorded last week’s Inside PR, the New York Times posted a bombshell report – Delay, Deny, Deflect – about Facebook’s management of legislators and manipulation of the truth. 

And in this report, they answered the question that Gini Dietrich has been asking since the whole Cambridge Analytica fiasco broke – where are Facebook’s communications team and what are they advising. Well, as it turns out, the real question should have been, what communications playbook are they using?

Making the world more open and connected? Maybe for you and me. But for Facebook, definitely not more open.

Linkworthy

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Thank you to the people behind Inside PR.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Joseph Thornley.

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Facebook’s Big Fail – Inside PR 528 by Joseph Thornley, Gini Dietrich, Martin Waxman is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Delay, Deny, Deflect – Inside PR 527

Facebook’s Really Bad Behaviour

Sometimes, the stars just align perfectly. When we recorded this episode of Inside PR, we did not know that, within hours, the New York Times would publish a bombshell story delving into Facebook’s tactics to avoid full transparency and accountability for the existence and persistence of Russian troll activity and other bad acts on Facebook. In this episode, you’ll hear us discuss that the only truly satisfactory response on the part of Facebook must go beyond simple PR bromides to real actions that align with its promises. Something which the NY Times story suggests Facebook fell far short of.

Ironically, it was the NYTimes Tech Reporter, Kevin Roose, who provided the most succinct definition of what’s really going on in a Tweet following the picture that emerged of a group of boys allegedly giving the Nazi salute prior to their prom. Roose tweeted, “has anyone answered “a generation raised on platforms that reward provocation in a culture with a shrinking list of taboos” yet[?]”

And it’s not just outside observers who are rethinking the approach the social media platforms took to driving growth and user engagement. Recode reported that Twitter co-founder Ev Williams told a tech conference in Portugal, “I think showing follower counts was probably ultimately detrimental. …. It really put in your face that the game was popularity.” Williams went on to discuss the “suggested user” list that helped new Twitter users start to follow people on Twitter by suggesting well-known are widely followed people for them to follow. Reflecting on this, Williams suggested, “Those weren’t really interest-based follows, and then someone who had grown their following organically compares themselves to them. It’s inauthentic.”

And that brings us back full circle to Facebook. Even before the NY Times story dropped, legislators outside of the US were demanding that Zuckerberg provide some accountability to them for Facebook’s operations in their countries. A few weeks back, we discussed the fact that Canadian legislators were prepared to travel across the Atlantic to attend a joint session with their counterparts in the UK Parliament – if Mark Zuckerberg would agree to appear before them. Last week, legislators from Australia, Ireland and Argentina joined their counterparts from the UK and Canada to provide Zuckerberg with a five for one offer. One appearance for five countries. Yet, at the time of recording Zuckerberg and Facebook still had not agreed to appear.

And then the NY Times story dropped – and we saw in vivid detail the machinations and manipulation Facebook was taking to duck calls for full transparency everywhere. 

Delay. Deny. Deflect. Now that we understand this, could this be only the first of many bad weeks for Facebook?

Faster, Safer Internet Access from Your Phone

Do you ever connect to the Internet via a public WiFi network (think airports, hotels and Starbucks?) Have you read the terms of use you have with your Internet Service Provider (ISP)? If so, you may discover that they can share with “partners” data about your Web surfing and Internet activity from inside your home! Yes, it’s a scary world.

Cloudflare, the company that many developers rely on for Domain Name Server (DNS) and Content Delivery Network (CDN) services, is making it easier for all of us to increase the security and privacy of our connections to the Internet – whether at home or in public places. Last April, the company launched its 1.1.1.1 DNS resolver service that enables you to keep your Web activity private – even from your ISP. Now, they have introduced apps to bring the service to your mobile phone. I’ve installed the 1.1.1.1 app on my iPhone. It took less than three minutes. You too can download the app from the iOS and Android stores. It’s an easy, simple step to protect yourself online.

It’s about the links

When you pitch an article to an online news outlet, do you expect them to include a link back to the source you provided to them? Do you see this as good SEO for the news outlet? As important to your client? A recent PR article on obtaining links in articles referencing clients got us thinking.

The challenge and rewards of Nanoinfluencers

Finally, we talk about  the emergence of Nanoinfluencers. From a thousand points of light may come great influence?

Linkworthy

Subscribe to the Inside PR podcast

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It’s your turn.

We’d love to know what you think about the topics we discussed as well as your suggestions for questions you’d like answered or topics for future shows.

Please rate us on Apple Podcasts

We hope you like the podcast as much as we like making it for you. If you do, we have a favor to ask: If you like this podcast, please rate us on Apple Podcasts.

Thank you to the people behind Inside PR.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Joseph Thornley.

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Delay, Deny, Deflect. Inside PR 527 by Joseph Thornley, Gini Dietrich, Martin Waxman is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

The Peril of Promiscuous Following – Inside PR 526

In this week’s episode of the Inside PR podcast:

  • Do you want to understand the Paid/Earned/Shared/Owned approach to PR and marketing? Martin tells people that Gini’s SpinSucks site is a top site for info on PESO.
  • Is Facebook really bigger than every government in the world? Does this mean that Facebook is above the oversight of the political leadership of nation states? Well, you might think so, as politicians in Canada and the UK band together to request that Mark Zuckerberg attends a joint hearing. Canadian politicians will fly across the ocean to question Zuckerberg, who will not fly four hours to speak to them directly in Ottawa.
  • Still, some political bodies are determined to move forward to protect our privacy rights. The Canadian Privacy Commissioner announces new disclosure requirements for privacy breaches. Only in Canada, you say? Pity.
  • Twitter’s Q3 financial results showed that, while monthly active users may have decreased, daily active users continue to increase. And that’s a good thing. Suggesting that Twitter is succeeding in reestablishing itself as a place that users like you and me will want to treat as one of our principal social networks on a daily basis, not just on an occasional basis.
  • Finally, Kara Swisher gives us much to think about in her rumination on Silicon Valley’s links to and dependence on investments from organizations and individuals who would never be considered to be friends of liberal democracy and free speech. And Ezra Klein‘s discussion with Jay Rosen of the media’s turn to entertainment logic from news logic underscores the media’s weakness in helping us to come to grips with the true underlying issues.

Linkworthy

Subscribe to the Inside PR podcast

We’re trying to be wherever you want us to be. So, you can subscribe to Inside PR on the most popular podcast apps.

It’s your turn.

We’d love to know what you think about the topics we discussed as well as your suggestions for questions you’d like answered or topics for future shows.

Please rate us on Apple Podcasts

We hope you like the podcast as much as we like making it for you. If you do, we have a favor to ask: If you like this podcast, please rate us on Apple Podcasts.

Thank you to the people behind Inside PR.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Joseph Thornley.

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The Peril of Promiscuous Following – Inside PR 526 by Joseph Thornley, Gini Dietrich, Martin Waxman is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

See what’s happening now on Twitter, again. (Inside PR 521)

With Twitter, the old way is better

Twitter users everywhere heaved a sigh of relief last week, as Twitter gave users the option to again view tweets displayed by recency. No more need to see stale tweets that Twitter thinks you’ll be interested in. As you did in the earliest days of Twitter, you can again see the tweets displayed in reverse chronological order. Hurrah. At the same time, Martin reports that he is seeing a button on the top of his Twitter feed that highlights live videos.

Meeker moves on

Mary Meeker, who has provided data driven insights on the state and evolution of the Internet, has left Kleiner Perkins to start her own company. Meeker’s insights have been influential among communicators and marketers, pointing the way to emerging channels and opportunities that have opened new opportunities connect with consumers. Hopefully, this venture will give Meeker new energy and scope to stay on the leading edge. We all benefit from her insights.

Adjusting to Facebook’s declining share of youth attention

The trend of young people abandoning Facebook continues. What happens to communications programs and planning in light of the continuing shift of young people away from Facebook? Are you shifting your programs to allocate more resources to YouTube, Instagram, Snapchat or other channels to compensate for shifts in usage of Facebook?

Linkworthy

Subscribe to the Inside PR podcast

We’re trying to be wherever you want us to be. So, you can subscribe to Inside PR on the most popular podcast apps.

It’s your turn.

We’d love to know what you think about the topics we discussed as well as your suggestions for questions you’d like answered or topics for future shows.

Please rate us on Apple Podcasts

We hope you like the podcast as much as we like making it for you. If you do, we have a favor to ask: If you like this podcast, please rate us on Apple Podcasts.

Thank you to the people behind Inside PR.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Joseph Thornley.

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See what’s happening now on Twitter, again. (Inside PR 521) by Joseph Thornley, Gini Dietrich, Martin Waxman is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Yes to greater transparency and more balance

Instagram released some information about how its algorithm determines what we see. Every individual has a unique feed. But all of us gain some insight from Instagram’s disclosure. A praiseworthy step toward greater transparency is how the social media sausage is made.

Last October, Facebook de-emphasized news in the Facebook Newsfeed. The bottom dropped out of many publishers’ traffic. New data from Chartbeat suggests that the system is returning to a healthier mix in which traffic to publishers from Google Search and direct has increased to provide a more balanced flow of traffic. Balance is good, in that it reduces the relative importance of any single platform.

Linkworthy

How Instagram’s algorithm works, Josh Constine

Mobile traffic rises for news sites, Christine Schmidt

It’s your turn.

We’d love to know what you think about the topics we discussed as well as your suggestions for questions you’d like answered or topics for future shows.

#IPRMustKnow

Our hashtag is #IPRMustKnow. If you are tweeting or posting about the podcast, please include our hashtag so that we can find your post.

Please rate us on Apple Podcasts

We hope you like the podcast as much as we like making it for you. If you do, we have a favor to ask: If you like this podcast, please rate us on Apple Podcasts.

Subscribe on the podcast app of your choice

We’re trying to be wherever you want us to be. So, you can subscribe to Inside PR on the most popular podcast apps.

Thank you to the people behind Inside PR.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Joseph Thornley.

Creative Commons Licence
Inside PR 509 by Joseph Thornley, Gini Dietrich, Martin Waxman is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Yes, you are the product. But you don’t have to be.

Are you the product today? Heck Yeah!

In the past two weeks, many people have jumped on the bandwagon launched by Will Oremus’ article “Are You Really the Product? The history of a dangerous idea.” In a nutshell, Oremus argues that the “If you’re not paying for the product, you are the product,” aphorism doesn’t really apply in the case of Facebook.

Gini and Joe have different perspectives on this. Gini sees a lot of value in Oremus’ arguments. Joe thinks that his arguments are beguiling, but convoluted, bringing us to the same conclusion: “If you aren’t paying for it with money, you are paying for it in other ways.” Ultimately, he who pays for something sets the terms.

Don’t fall into the trap of believing this is an expression of powerlessness. In fact, as Joe sees it, it is a call to action.

So, what can we do about it?

First, don’t think about recreating Facebook or finding a viable Facebook competitor. Facebook has reached dominance and will not be challenged until it is broken up. (Remember the good things that followed on the AT&T break up in the 1980s? Basically, it created the opportunity that became Silicon Valley.)

Instead, think about the more selective, specialized things that we want to do, connections that we want to make, networks we want to create, that reflect our actual interests. Think about why so many people see Slack as their social platform. Why we love using Apple Messages to create groups of friends for sharing. Places that will give us the dignity and respect that we want. That will be geared to us. Not their advertising model. And places that we are prepared to pay for.

Don’t fight Facebook. Go outside of and beyond Facebook.

LinkedIn at 15

LinkedIn. Can it really be 15 years old? It seems like only yesterday we first met.

LinkedIn is not as big as Facebook. It doesn’t sit at the middle of the news cycle like Twitter. And it doesn’t have the love directed at Instagram. But it is older than all of these social networks – and it occupies a unique place for business. We talk about how it has changed over the years and our ongoing love/hate relationship with it.

Linkworthy

Are You Really the Product? The history of a dangerous idea, Will Oremus

LinkedIn Turns 15, Allen Blue

 

It’s your turn.

We’d love to know what you think about the topics we discussed as well as your suggestions for questions you’d like answered or topics for future shows.

#IPRMustKnow

Our hashtag is #IPRMustKnow. If you are tweeting or posting about the podcast, please include our hashtag so that we can find your post.

Please rate us on Apple Podcasts

We hope you like the podcast as much as we like making it for you. If you do, we have a favor to ask: If you like this podcast, please rate us on Apple Podcasts.

Subscribe on the podcast app of your choice

We’re trying to be wherever you want us to be. So, you can subscribe to Inside PR on the most popular podcast apps.

Thank you to the people behind Inside PR.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Joseph Thornley.

Creative Commons Licence
Are you really the product? Heck Yeah! by Joseph Thornley, Gini Dietrich, Martin Waxman is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Does your business belong on Reddit?

Should you use Reddit for your business communications? Will the Reddit community welcome you or even accept you? Mike Connell’s recent article on the Spin Sucks blog launched this week’s discussion.

And we didn’t need much prompting to talk about Mark Zuckerberg’s appearance before Congress. Not surprisingly, Gini, Martin and Joe have very different takes on Zuckerberg’s performance and its impact and potential consequences.

Linkworthy

Here are a couple articles that inspired us to consider theses topics. We recommend them as reads well worth your time:

It’s your turn.

We’d love to know what you think about the topics we discussed as well as your suggestions for questions you’d like answered or topics for future shows.

#IPRMustKnow

Our hashtag is #IPRMustKnow. If you are tweeting or posting about the podcast, please include our hashtag so that we can find your post.

Please rate us on Apple Podcasts

We hope you like the podcast as much as we like making it for you. If you do, we have a favor to ask: If you like this podcast, please rate us on Apple Podcasts.

Subscribe on the podcast app of your choice

We’re trying to be wherever you want us to be. So, you can subscribe to Inside PR on the most popular podcast apps.

Thank you to the people behind Inside PR.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Joseph Thornley.

Creative Commons Licence
Does your business belong on Reddit? by Joseph Thornley, Gini Dietrich, Martin Waxxman is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Seize the (Social Network) Power

We CAN change the balance of power between people and the social networks. But to do so, we need to be aware that it is our presence that makes social networks economically viable. And we need to look to government and public interest groups to champion and, if necessary, force the changes that will assert our rights and interests as a precondition to social networks being able to operate in our country.

We talk about what might it might take to rebalance the relationship.

  • Applying the concept of informed consent;
  • Time-limiting consent to enable people to reconsider – and to make the social networks have to continue to work to gain our trust;
  • Recognizing that, in accepting our data, social networks have a relationship of fiduciary duty with us as surely as our accountants and banks to;
  • Providing people with a real ability to retract information
  • Providing people with the ability not just to download the info we have given to the social networks, but also the metadata they have generated and compiled about us
  • Finally, making data available to public interest groups and journalists – those who can provide a skeptical public counterpoint to the social networks.

It’s in our power. It’s in the power of our legislators. Ask them to do more.

Linkworthy

Here are a couple articles that inspired us to consider this topic. We recommend them as reads well worth your time:

It’s your turn.

We’d love to know what you think about the topics we discussed as well as your suggestions for questions you’d like answered or topics for future shows.

#IPRMustKnow

Our hashtag is #IPRMustKnow. If you are tweeting or posting about the podcast, please include our hashtag so that we can find your post.

Please rate us on Apple Podcasts

We hope you like the podcast as much as we like making it for you. If you do, we have a favor to ask: If you like this podcast, please rate us on Apple Podcasts.

Subscribe on the podcast app of your choice

We’re trying to be wherever you want us to be. So, you can subscribe to Inside PR on the most popular podcast apps.

Thank you to the people behind Inside PR.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Joseph Thornley.
Creative Commons Licence
Inside PR 502 by Joseph Thornley, Gini Dietrich, Martin Waxman is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Mark Zuckerberg’s Year of Living Dangerously

Mark Zuckerberg is quiet no more. After a period of uncomfortable silence that saw Facebook savaged by privacy advocates and users like us, Zuckerberg gave a remarkable interview to Ezra Klein, suggesting a Facebook governance structure that would transcend national boundaries. Huh?

And what does 1.1.1.1 mean to you? Thanks to Cloudflare, you now have another means of protecting your privacy from your Internet Service Provider.

It’s your turn.

We’d love to know what you think about the topics we discussed as well as your suggestions for questions you’d like answered or topics for future shows.

#IPRMustKnow

Our hashtag is #IPRMustKnow. If you are tweeting or posting about the podcast, please include our hashtag so that we can find your post.

Please rate us on Apple Podcasts

We hope you like the podcast as much as we like making it for you. If you do, we have a favor to ask: If you like this podcast, please rate us on Apple Podcasts.

Subscribe on the podcast app of your choice

We’re trying to be wherever you want us to be. So, you can subscribe to Inside PR on the most popular podcast apps.

Thank you to the people behind Inside PR.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Joseph Thornley.
Creative Commons Licence
Inside PR 501 by Joseph Thornley, Gini Dietrich, Martin Waxman is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.