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Inside PR 3.21: Our 2013 Predictions

Posted by Gini Dietrich on January 2nd, 2013 Comments Leave a Comment

We made it through December 21. The world did not end. The Mayans were wrong!

We hope you had great holidays!

This week, we talk about the predictions and trends we see for 2013.

I start the conversation with augmented reality and how those of us who create content should consider using it this year. Companies such as Layar make it easy to test some visual content with our written words. It’s an inexpensive way to see how it might work for you this year.

The other trend I like is native advertising. We talked last episode about how the lines between the disciplines continue to blur and native advertising makes that even more possible. While advertising will continue to pay for placement, PR should focus on working with our colleagues to create content that looks and feels like the site we’re visiting – from Mashable and Facebook to trade publications and blogs.

The trend Joe Thornley likes is the continued move from desktop to mobile; or the continuation of content consumption through smartphones and tablets. He says the percentage of visits from mobile on the sites Thornley Fallis manages continues to increase and the idea that we can be completely virtual continues to expand.

And Martin Waxman closes out the trends with the formalization of social media education. Of course, it’s a little bit selfish because he is at the forefront of the creation of this in Toronto, but Joe and I both agree it’s time to formalize the social web and harness the wild, wild west feeling.

So there you have it. Three very distinct, but integrated, looks at what 2013 holds for each of us.

What trends do you see coming this year?

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Send us an email or an audio comment to insideprcomments@gmail.com, join the Inside PR Google+ Community, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini DietrichJoe Thornley, and Martin Waxman on Twitter. Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Kristine Simpson.

Inside PR 3.20: The Year in Review

Posted by Gini Dietrich on December 20th, 2012 Comments 3 Comments

It’s our last episode of the year – our winter finale, if you will. We take a look at the things that affected each of us, both in running our own businesses and working with clients.

This was the year Facebook hit one billion users and social networks, in general, wormed their way into every part of our lives. This was the year that it became impossible to treat social media as anything other than the main show.

Of course, we also had the introduction of the visual social networks with Pinterest and Instagram and even sites such as Mashable became more visually appealing.

Martin Waxman talks about the phenomenon known as Gangnam style and how interesting it is what goes viral and what does not. As a side note: We talk about doing an Inside PR Gangnam style dance next time we’re together. Who wants to see that??

Joe Thornley talked about the convergence of agencies and how Thornley Fallis ran into ad agencies during what would normally be PR firm pitches to prospective clients. Of course, Marketing in the Round calls for this breaking down of silos and integrating the disciplines and it was interesting to see it begin to take place this year.

We discuss search and what Google is doing with search plus your world. Martin mentions how Google now sees “Joe” and “Thornley” as a person instead of two words. And we talk about how tools, such as Zemanta, help you create content that is both optimized and has the right links included.

Joe, of course, talks about how “Trust Me I’m Lying” changed his sunny disposition about the blogosphere. He talks about how the era of trust is gone and how most bloggers are more interested in getting the backlinks and traffic than in creating a community.

And I wrap it all up with color commentary about each of the trends. You’ll have to listen to learn more.

Now it’s your turn. What was your year like?

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Send us an email or an audio comment to insideprcomments@gmail.com, join the Inside PR Google+ Community, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini DietrichJoe Thornley, and Martin Waxman on Twitter. Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Kristine Simpson.

Inside PR 3.19: Lots of news in the social space

Posted by Kristine on December 16th, 2012 Comments Leave a Comment

In this week’s episode of Inside PR, Gini Dietrich, Martin Waxman and Joseph Thornley talk about a number of things that caught our eye this week.

Google+ Communities

Google has added Communities to its Google+ Network/layer/thingamabobby. Think Yahoo Groups. Discussion groups you set up to discuss specific subjects.

We’ve set up a Community for Inside PR listeners on Google+. If you like the podcast and would like to suggest future topics or discuss each week’s episode, click over to our Google+ Community and join the conversation.

Twitter upgrades(?) with Filters on Photos

Gini Dietrich points us toward Twitter’s move to add filters to photos.

Both Martin and Gini wonder whether Twitter is on the right path – or undercutting itself by moving away from the universal publishing platform to one that emphasizes its proprietary solutions and services.

Facebook drops its commitment to user democracy.

Does anybody care? Was this ever a real thing or did Facebook’s thresholds so high that it simply fed a feeling of powerlessness from the outset?

Lots of questions in a great discussion.

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Send us an email or an audio comment to insideprcomments@gmail.com, join the Inside PR Google+ Community, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini DietrichJoe Thornley, and Martin Waxman on Twitter. Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Kristine Simpson.

Inside PR 3.18: An eclectic look at different cultures, a new digital strategy certificate and an NPR experiment

Posted by Gini Dietrich on December 7th, 2012 Comments 2 Comments

The team is back together and catching up on some exciting events that have happened in the past few weeks.

Gini Dietrich shares her stories of her trip to the great land of Holland. She regales us with tales of her journey to Amsterdam. You will get a little chuckle when you learn why she was thrown out of the red light district.

Gini’s trip also sparks the conversation of how different cultures respond to people in different ways. The hosts talk about the art and culture of listening in different parts of the world, and the importance of being a good and active listener, especially in the industry of public relations and communications.

Martin Waxman announces that he will be part of a new digital and social media program created by the University of Toronto’s School of Continuing Studies. They will be launching a three-course Certificate in Digital Strategy and Communications Management in January 2013. The classes are geared to communications and marketing professionals who want to fine tune their skills and learn how to adopt a strategic approach to digital and social networks. You can read his blog post on the program here.

And last, but most certainly not least, Joseph Thornley shares an NPR Facebook experiment that determined what kinds of local stories drive engagement. The result were the following nine type of local stories: place explainers, crowd pleasers, curiosity stimulators, news explainers, major breaking news, feel-good smilers, topical buzzers, provocative controversies, awe-inspiring visuals.

This study can help your organization determine what kind of stories to share to ensure engagement with your local audience.

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Send us an email or an audio comment to insideprcomments@gmail.com, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini DietrichJoe Thornley, and Martin Waxman on Twitter. Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Kristine Simpson.

Inside PR 3.17: On content marketing and extreme reuse

Posted by Kristine on November 30th, 2012 Comments 1 Comment

This week, our episode is short, but sweet (well, we can at least guarantee the first part). We recorded this show before US Thanksgiving and Gini’s trip to Amsterdam to give a talk to the PR community there.  We’ll hear about her adventures next show.

We continue our discussion on producing and sharing remarkable content and Joe mentions an article Aaron Dun wrote for Marketing Profs on why creating a single blog post on a particular subject is no longer good enough. You need to learn how to re-purpose your content – in a major way.

Dun recommends an approach he calls ‘extreme reuse’, that is building out and spreading one idea across multiple platforms. He suggests you start by considering everything you do as fodder for content, whether it’s a call with clients, a brainstorm, an article you read, a conversation, trends…  Then figure out how you can take your concept and adapt it to other channels including blog posts, slides, webinars, Google hangouts, infographics, video, email marketing, etc.

Gini talks about all the content she creates – and how she doesn’t know where she’ll find the time to do any more…

That’s where having a talented and diverse team comes in. In order for extreme reuse to be effective, organizations need people with different areas of expertise to add their perspective to a story and bring it to life in various media.

Martin suggests we should also look at things strategically and realize not every idea is a big enough to merit that much reuse. So be selective.

Is content marketing something you can do on your own or do you need partners who are good at other things and who can create a series of social objects around a subject or a theme?

We’d love to hear what you think.

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Send us an email or an audio comment to insideprcomments@gmail.com, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini DietrichJoe Thornley, and Martin Waxman on Twitter. Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Kristine Simpson.

Inside PR 3.16: Measurement – Shonali Burke style

Posted by Kristine on November 22nd, 2012 Comments 2 Comments

Martin recaps meshmarketing 12. Among his highlights are singer/songwriter David Usher’s creative presentation that combined storytelling, images, video, and illustrating his points in song; and Kristina Halvorson’s observation that much of what passes for content on websites is online garbage. She urges us to start thinking more strategically and stop polluting. Watch for the upcoming video interviews we’re producing with Lee Odden, Kristina Halvorson and David Usher.

This week, we feature a PRSA International Conference interview with Shonali Burke, VP, Digital and Marketing  at MSL Washington and creator of the Waxing Unlyrical blog. Shonali talks about one of her favourite topics: measurement and why it’s important to communicators.

She advises us to shift our mindsets from output to outcome and embed this type of thinking into our programs in order to demonstrate how our work actually achieves business goals.

She encourages communicators to perform measurement tests and present the results to clients as a way to educate them on how PR and social media programs can correlate to business outcomes.

Looking ahead, Shonali thinks we must all pay more attention to measurement and understanding analytics ; we should focus on storytelling – that is going back to what PR is really about and; we must learn how to become community managers and tell our stories directly to the audiences we’re trying to reach.

It’s always a real pleasure catching up with Shonali!

And on behalf of Gini, Joe, Kristine and me, we want to wish all our American friends a very Happy Thanksgiving!

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Send us an email or an audio comment to insideprcomments@gmail.com, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini DietrichJoe Thornley, and Martin Waxman on Twitter. Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Kristine Simpson.

Inside PR 3.15: Gamification with Shel Holtz

Posted by Kristine on November 9th, 2012 Comments 1 Comment

Martin Waxman and Joe Thornley talk with Gini Dietrich about the elections and the United States does, indeed, have a newly re-elected President.

We also talk about the interesting phenomenon of the differences between the west and east coasts during Hurricane Sandy, which Joe likens to being at a funeral and half the attendees are cracking jokes. And we discussed citizen journalism and the strange trend journalists are faced with fact-finding and creating authenticity of a story based on a single tweet or Facebook update.

But we quickly got into the meat of the podcast, which is an interview with Shel Holtz about his session at the PRSA International Conference: Gamification.

Shel talks about how PR professionals need to think beyond our normal tactics and find a way to connect our brands or client’s brands to gaming. But, to include gamification in our programs, we need to have an understanding of human behavior, sociology, anthropology, and psychology.

Doing so can great an immersive experience for your customers, which creates kinship and loyalty.

To Martin’s point, though, you can’t stick badges on your site and call that gamification.

Listen to what Shel has to say about gamification as a game changer and see the slides he presented at IABC earlier this year.

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Send us an email or an audio comment to insideprcomments@gmail.com, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini DietrichJoe Thornley, and Martin Waxman on Twitter. Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Kristine Simpson.

Inside PR 3.14: Content Marketing Secrets from Lee Odden

Posted by Kristine on November 5th, 2012 Comments 1 Comment

Following up on our last episode, Martin Waxman, Gini Dietrich and Joseph Thornley, talk about another great interview they recorded at the PRSA International Conference in San Francisco.

This week, we feature Joe’s discussion with Lee Odden about his successful approach to content marketing.

Odden is the author of Optimize - ’How to Attract and Engage More Customers by Integrating SEO, Social Media, and Content Marketing’. He is also the CEO of @TopRank Online Marketing, a Minneapolis based digital marketing agency specializing in strategic internet marketing consulting, training and implementation services including: content, search, email and social media marketing.

Joe and Odden talk about the book, the ‘people’ behind the SEO, and how to strategically integrate other distribution channels beyond social media and email marketing to promote your content.

Lee Odden is one of the featured speakers at the 2012 meshmarketing conference in Toronto on Nov. 7.

Inside PR will also be there to talk to more thought-leaders and digital innovators and keep you up-to-date with digital trends in our industry.

Watch the video interview on the Inside PR YouTube channel:

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Send us an email or an audio comment to insideprcomments@gmail.com, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini DietrichJoe Thornley, and Martin Waxman on Twitter. Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Kristine Simpson.

Inside PR 3.13: The importance of participating in real life

Posted by Kristine on October 26th, 2012 Comments Leave a Comment

It’s fall and, like many of you, we’re on the learning circuit. Now, I’m not talking about formal post-secondary education (of course, that’s valuable too).  I mean attending conferences and events, gaining insights from speakers and meeting new people. We were recently at the PRSA International Conference in San Francisco and will be featuring audio and video interviews we did over the next few weeks.

And, on November 7 we’ll be at meshmarketing in Toronto to talk to more thought-leaders and digital innovators.

On this week’s show, we discuss some of our PRSA highlights and feature an interview with Kristina Halvorson, CEO of Brain Traffic, and one of the keynote speakers at meshmarketing.

PRSAIcon

This year’s conference was filled with standout content and lots of lively interaction between sessions. Highlights include a keynote by Twitter founder Biz Stone, who said ‘creativity is a renewable resource’, sessions on story marketing, a panel let by the CEOs of several major PR agencies looking at where the business is heading and presentations by Lee Odden, Shonali Burke, Shel Holtz.

One takeaway Joe observed is that we’re living in a post-social-media world and looking at a PR industry that’s positioning itself to compete with advertising and digital. We’re interested to hear your thoughts on how the profession is evolving.

Kristina Halvorson: content as a complicated beast

According to Kristina, the web is content. That’s one of the primary reasons we go online, whether to consume or create content. Businesses are waking up to the fact that we need to be focusing our time and energy on it – and it’s not easy; content is a complicated beast.

That’s because many organizations aren’t properly structured to identify the kind of content that’s needs to be created, how it’s all going to work together, who’s going to develop it, where it’s going to be published and who’s going to maintain it over time.

She believes companies need to start by having a group therapy session; a series of candid conversations where they can share their challenges and work toward a shared solution to create a more effective content strategy with clear goals.

You’ll be able to hear more from Kristina – and Lee Odden – at meshmarketing.

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Send us an email or an audio comment to insideprcomments@gmail.com, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini DietrichJoe Thornley, and Martin Waxman on Twitter. Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Kristine Simpson.

Inside PR 3.12: The Right, the Wrong, and the Accidental

Posted by Gini Dietrich on October 22nd, 2012 Comments 2 Comments

During the Presidential debate on October 3, 2012, the person handling the KitchenAid account tweeted this:

The tweet was deleted almost immediately but not, of course, before it was screen grabbed and retweeted to death.

And then something surprising happened. KitchenAid caught their mistake and handled it. Immediately.

And then, Cynthia Soledad emailed Mashable to say:

During the debate tonight, a member of our Twitter team mistakenly posted an offensive tweet from the KitchenAid handle instead of a personal handle. The tasteless joke in no way represents our values at KitchenAid, and that person won’t be tweeting for us anymore. That said, I lead the KitchenAid brand, and I take responsibility for the whole team. I am deeply sorry to President Obama, his family, and the Twitter community for this careless error. Thanks for hearing me out.

And then she tweeted directly to the President to apologize.

Joe Thornley, Martin Waxman, and I (Gini Dietrich) discuss this topic, why it’s news, and whether or not it was crisis well done.

We also talk about the trend of social TV and how big real-time events, such as the debates or the Olympics or the Academy Awards, create an opportunity for each of us to have a voice via the social networks as we’re watching.

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Earlier this month, Darren Barefoot challenged The Globe & Mail for not linking to an Inc. article they wrote about and for using a much too similar “link bait” headline (which was changed when Barefoot emailed the business editor).

The real meat of the discussion comes when he says in his blog post:

In our remix culture, I feel strongly that we ought to, whenever possible, acknowledge our antecedents. It would have been easy for the Globe to recognize and link to Inc. in the text of the article (“In August, Inc. asked the question…”) or in a footer at the end of the article.

We discuss (and don’t all necessarily agree) on whether or not journalists should be required to link to sources of inspiration.

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Send us an email or an audio comment to insideprcomments@gmail.com, join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini DietrichJoe Thornley, and Martin Waxman on Twitter. Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Kristine Simpson.