We are Back … IPR 546

Hello … Helloooo … Check 1, 2 … Is this thing on?

OK, cliches aside, I’m happy to report that after a hiatus of around 20 months and all the things that have happened between then and now, Gini Dietrich, Joe Thornley and I are back recording Inside PR.

Why? To be honest we missed talking with each other about what’s new in PR, social media and digital marketing. We also missed hearing from you.

Our one big change is we’ve moved to a biweekly or fortnightly format, which fits better with our schedules and other commitments. That way, you can expect to hear from us on a regular basis. (OK, given our recent history, my fingers are crossed on that one.)

In our first new episode, we catch up and talk about what’s changed.

Gini: Learned how to teach first and second grade, bakes and rides her bike more than before, and runs her business with an even sharper focus.

Joe: Stared at the same 120-foot view of the street from his home office for days on end and pivoted to a remote business, communicating internally and externally on Microsoft Teams.

Martin: Moved my office furniture counterclockwise, kept track of who, in the neighbourhood, needed a paint job on their front porch, and started a Digital Marketing Trends newsletter on LinkedIn.

We also talked about how to establish boundaries when you don’t stray too far from the home office and ways to spark creativity.

It’s great to be back!

Subscribe to the Inside PR podcast

We’re trying to be wherever you want us to be. So, you can subscribe to Inside PR on the most popular podcast apps.

It’s your turn

We’d love to hear what you think and if you have any subjects you’d like us to cover in upcoming episodes.

Leave us a comment on the blog.

Send us an email or an audio comment to [email protected],

Connect with us on Twitter. We’re @inside_pr or connect directly with Gini DietrichJoseph Thornley, and Martin Waxman.

Please rate us on Apple Podcasts

We hope you like the podcast as much as we like making it for you. If you do, we have a favor to ask: If you like this podcast, please rate us on Apple Podcasts.

Thank you to the people behind Inside PR

Oh, and we have a new producer!

Meet Jacob Waxman (yes, he is my son and also a talented musician, producer and recording engineer). Jacob produced the episode and is also the composer of our new theme music. Roger Dey is our announcer.

Creative Commons Licence
We Are Back – Inside PR 546 by Joseph Thornley, Gini Dietrich, Martin Waxman is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Gain a point. Lose a point. – Inside PR 541

A change of pace for FIR

The FIR Podcast is one of the longest continually-produced podcasts for communications pros. Since 2005, Shel Holtz and Neville Hobson have been providing insight into the communications trends and developments that are important to communications practitioners.

But now they are dialing back their production schedule to once a month. And as podcast producers who have followed in their footsteps, we’re glad that they are continuing. Because if you are a communications pro, you’re sure to learn something useful with each and every FIR podcast.

So, kudos Shel and Neville for finding a way to keep it going and keep it fresh.

GarageBand: Creating dreams

It’s been fifteen years since Apple first offered GarageBand with Macs. Since then, it’s become available for PCs and iOS as well. And that means there’s a whole generation of musicians and podcasters who have brought their ideas to life using Apple’s free software. In fact, we use GarageBand to mix and produce the Inside PR podcast. And it couldn’t be easier to do, thanks to the simple, intuitive interface.

So, here’s to GarageBand. And here’s to the community of creators who have grown up around it. And here’s to Apple for giving us this incredibly useful software.

You’re just not important enough for us to take action

The abuse of social media by foreign or malevolent agents is not just confined to the United States. It is a global problem. But that doesn’t mean that the social and search platforms are giving it the same attention in countries other than the United States. Indeed, you need look no farther than across the border to the north to Canada to see Facebook and Google taking very different approaches to the responsibility that national legislators and regulators say they should take on. In this tally, Facebook gains a point. Google loses a point.

If you’re not part of the solution

Facebook’s local news support project, Today In, underlines the news deserts that have been created by the diminution out of the display ad economy that local newspapers relied on. And in doing so, it drives home that the social and search platforms efforts to “support” journalism are not adequately addressing the problems they have created. It’s time for radically different thinking.

Gini is on holiday this week. So, Joe and Martin are alone together.

Linkworthy

Subscribe to the Inside PR podcast

We’re trying to be wherever you want us to be. So, you can subscribe to Inside PR on the most popular podcast apps.

It’s your turn.

We’d love to know what you think about the topics we discussed as well as your suggestions for questions you’d like answered or topics for future shows.

Please rate us on Apple Podcasts

We hope you like the podcast as much as we like making it for you. If you do, we have a favor to ask: If you like this podcast, please rate us on Apple Podcasts.

Thank you to the people behind Inside PR.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Joseph Thornley.

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Inside PR 541: Gain a Point. Lose a Point. by Joseph Thornley, Gini Dietrich, Martin Waxman is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Data Laundering the Facebook Way – Inside PR 535

In late January, Facebook launched a PR initiative that, on its face, appeared intended to reframe in 2019 the issues that got away from them in 2018, AKA Facebook’s privacy offences that dominated the year since the Cambridge Analytica scandal became public. This week on Inside PR, Gini Dietrich, Martin Waxman and Joseph Thornley talk about this first phase of what by late February was unmistakably a concerted effort by Facebook to reframe the issues swirling around it.

Martin doesn’t buy Facebook’s argument that we are getting Facebook’s service for free? Not for a second. We’re paying — and the currency is our data. Gini argues that we are the product when it comes to social media. However, she accepts Facebook’s argument that they are not selling our data. Instead, she focuses on the need for each of us to make our own calculation about whether what we receive is a fair exchange for our attention and what Facebook learns about us. And Joe? Well he’s not buying Facebook’s arguments that they don’t sell our data. They do sell the intelligence and insight that comes from possessing our data. And, as far as he’s concerned that makes them “Data Launderers,” the digital equivalent of money launderers.

Martin picks up on this and says that we can see Facebook as not necessarily selling the data, but being the agent by which our data is used and obtains the value of using it. And they can do this because they are so big. Perhaps too big. And, says Martin, all you have to do is look at what Facebook is doing with WhatsApp, Facebook and Instagram — rolling up the data each has about us. Different data from what we view as different platforms gives them an even more granular portrait of us that they can draw on to the benefit of advertisers. What of the trust we established with these platforms when they gave us the reassurance of remaining discrete and protecting us from being rolled into an even bigger data bank?

Gini brings it back to a pragmatic reality. Facebook has become so effective, so pervasive, so dominant, can an advertiser ignore them? And that leads us to accept their assertions of good intent.

Linkworthy

Subscribe to the Inside PR podcast

We’re trying to be wherever you want us to be. So, you can subscribe to Inside PR on the most popular podcast apps.

It’s your turn.

We’d love to know what you think about the topics we discussed as well as your suggestions for questions you’d like answered or topics for future shows.

Please rate us on Apple Podcasts

We hope you like the podcast as much as we like making it for you. If you do, we have a favor to ask: If you like this podcast, please rate us on Apple Podcasts.

Thank you to the people behind Inside PR.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Joseph Thornley.

Creative Commons Licence
Data Laundering the Facebook Way – Inside PR 535 by Joseph Thornley, Gini Dietrich, Martin Waxman is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Unfair and Egotistical?! – Inside PR 525

A couple weeks ago, Joe talked about his dismay at the social media communications from his local power company during a more than two day power outage in Ottawa following a devastating tornado. Well, you listened, and you told us that we (at least Joe) was being too demanding in what he expected of communicators in a crisis. We received some thoughtful feedback which we read and react to on this week’s episode. Thank you Chip Griffin, Sean O’Driscoll and Shannah Hayley. Your comments made us think twice about our expectations of social media.

We also discuss Twitter’s release of the Tweets from foreign Trolls trying to influence the US election. It’s clear that the mischief makers are constantly revising their approach, presenting a moving target for researchers and members of the public who are trying to protect themselves form their influence. The bottom line: they targeted the most active people, presenting extreme positions on both sides of wedge issues, with the intention of undermining trust and pushing people into extreme positions.

Finally, we look at reports that Twitter soon will provide greater transparency about whether a tweet was removed voluntarily or was in fact taken down for a violation of the platform’s terms of use. Displaying a notification that a tweet has been removed because of a violation of the terms of reference will provide even casual readers with a visual cue about the quality of an account. A small move, but one that will make a contribution to our ability to spot trollish accounts.

Linkworthy

Subscribe to the Inside PR podcast

We’re trying to be wherever you want us to be. So, you can subscribe to Inside PR on the most popular podcast apps.

It’s your turn.

We’d love to know what you think about the topics we discussed as well as your suggestions for questions you’d like answered or topics for future shows.

Please rate us on Apple Podcasts

We hope you like the podcast as much as we like making it for you. If you do, we have a favor to ask: If you like this podcast, please rate us on Apple Podcasts.

Thank you to the people behind Inside PR.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Joseph Thornley.

Creative Commons Licence
Unfair and Egotistical?! – Inside PR 525 by Joseph Thornley, Gini Dietrich, Martin Waxman is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

You’re in trouble if your password is “Password” – Inside PR 523

On this week’s Inside PR podcast, Martin Waxman and Joseph Thornley discuss several topics:

Linkworthy

Subscribe to the Inside PR podcast

We’re trying to be wherever you want us to be. So, you can subscribe to Inside PR on the most popular podcast apps.

It’s your turn.

We’d love to know what you think about the topics we discussed as well as your suggestions for questions you’d like answered or topics for future shows.

Please rate us on Apple Podcasts

We hope you like the podcast as much as we like making it for you. If you do, we have a favor to ask: If you like this podcast, please rate us on Apple Podcasts.

Thank you to the people behind Inside PR.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Joseph Thornley.

Creative Commons Licence
You’re in trouble is your password is “Password” – Inside PR 523 by Joseph Thornley, Gini Dietrich, Martin Waxman is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Learning, Reconciliation and Forgiveness?

Gini Dietrich is back with us this week. And that’s a good thing as we dig into the reactions to James Gunn’s firing and the allegations against Les Moonves. Do the responses of the Guardians of the Galaxy cast and the CBS Films’ President Terry Press signal a turning point in the conversation? Are we ready for learning, reconciliation and forgiveness?

Linkworthy

Subscribe to the Inside PR podcast

We’re trying to be wherever you want us to be. So, you can subscribe to Inside PR on the most popular podcast apps.

It’s your turn.

We’d love to know what you think about the topics we discussed as well as your suggestions for questions you’d like answered or topics for future shows.

Please rate us on Apple Podcasts

We hope you like the podcast as much as we like making it for you. If you do, we have a favor to ask: If you like this podcast, please rate us on Apple Podcasts.

Thank you to the people behind Inside PR.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Joseph Thornley.
Creative Commons Licence
Inside PR 516: Learning, Reconciliation and Forgiveness by Joseph Thornley, Gini Dietrich, Martin Waxman is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Yes, you are the product. But you don’t have to be.

Are you the product today? Heck Yeah!

In the past two weeks, many people have jumped on the bandwagon launched by Will Oremus’ article “Are You Really the Product? The history of a dangerous idea.” In a nutshell, Oremus argues that the “If you’re not paying for the product, you are the product,” aphorism doesn’t really apply in the case of Facebook.

Gini and Joe have different perspectives on this. Gini sees a lot of value in Oremus’ arguments. Joe thinks that his arguments are beguiling, but convoluted, bringing us to the same conclusion: “If you aren’t paying for it with money, you are paying for it in other ways.” Ultimately, he who pays for something sets the terms.

Don’t fall into the trap of believing this is an expression of powerlessness. In fact, as Joe sees it, it is a call to action.

So, what can we do about it?

First, don’t think about recreating Facebook or finding a viable Facebook competitor. Facebook has reached dominance and will not be challenged until it is broken up. (Remember the good things that followed on the AT&T break up in the 1980s? Basically, it created the opportunity that became Silicon Valley.)

Instead, think about the more selective, specialized things that we want to do, connections that we want to make, networks we want to create, that reflect our actual interests. Think about why so many people see Slack as their social platform. Why we love using Apple Messages to create groups of friends for sharing. Places that will give us the dignity and respect that we want. That will be geared to us. Not their advertising model. And places that we are prepared to pay for.

Don’t fight Facebook. Go outside of and beyond Facebook.

LinkedIn at 15

LinkedIn. Can it really be 15 years old? It seems like only yesterday we first met.

LinkedIn is not as big as Facebook. It doesn’t sit at the middle of the news cycle like Twitter. And it doesn’t have the love directed at Instagram. But it is older than all of these social networks – and it occupies a unique place for business. We talk about how it has changed over the years and our ongoing love/hate relationship with it.

Linkworthy

Are You Really the Product? The history of a dangerous idea, Will Oremus

LinkedIn Turns 15, Allen Blue

 

It’s your turn.

We’d love to know what you think about the topics we discussed as well as your suggestions for questions you’d like answered or topics for future shows.

#IPRMustKnow

Our hashtag is #IPRMustKnow. If you are tweeting or posting about the podcast, please include our hashtag so that we can find your post.

Please rate us on Apple Podcasts

We hope you like the podcast as much as we like making it for you. If you do, we have a favor to ask: If you like this podcast, please rate us on Apple Podcasts.

Subscribe on the podcast app of your choice

We’re trying to be wherever you want us to be. So, you can subscribe to Inside PR on the most popular podcast apps.

Thank you to the people behind Inside PR.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Joseph Thornley.

Creative Commons Licence
Are you really the product? Heck Yeah! by Joseph Thornley, Gini Dietrich, Martin Waxman is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Inside PR 492: Is 2018 the year that AI will take over my job?

Artificial intelligence was a hot topic amoung communicators in 2017 and it’s something to continue watching and exploring in 2018. Clearly, it will have an impact on the nature of the work we perform. It will destroy many existing jobs, especially those involving repetitive, data-based tasks. But, for those who are lucky and prepared to innovate, it also holds the promise to create new opportunities.

It’s your turn.

We’d love to know what you think about the topics we discussed as well as your suggestions for questions you’d like answered or topics for future shows. Leave a comment on the blog, send us an email or an audio comment to [email protected], leave a comment on the Inside PR Facebook group or the FIR Podcast Network Facebook group, We’re also on Twitter. We’re @inside_pr or connect directly with Gini DietrichJoseph Thornley, and Martin Waxman.

#IPRMustKnow

Our hashtag is #IPRMustKnow. If you are tweeting or posting about the podcast, please include our hashtag so that we can find your post.

Please rate us on Apple Podcasts

We hope you like the podcast as much as we like making it for you. If you do, we have a favor to ask: If you like this podcast, please rate us on Apple Podcasts.

Subscribe on the podcast app of your choice

We’re trying to be wherever you want us to be. So, you can subscribe to Inside PR on the most popular podcast apps.

******************************************************************

Thank you to the people behind Inside PR. Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Joseph Thornley.

Creative Commons Licence
Inside PR 492 by Joseph Thornley, Gini Dietrich, Martin Waxman is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

Inside PR 490: When an apology just isn’t enough

Gini Dietrich, Martin Waxman and Joseph Thornley discuss two topics on this week’s Inside PR podcast:

  • Can Snapchat be fixed? It is a great service with the right set of users, but just a terrible user interface? Or do its problems runs deeper?
  • The outing of sexual predators gives us pause to examine how you can respond to the unconscionable. What do you want? An apology? Or a commitment to change? Are either sufficient alone or even in combination?

It’s your turn.

We’d love to know what you think about the topics we discussed as well as your suggestions for questions you’d like answered or topics for future shows. Leave a comment on the blog, send us an email or an audio comment to [email protected], leave a comment on the Inside PR Facebook group or the FIR Podcast Network Facebook group, We’re also on Twitter. We’re @inside_pr or connect directly with Gini DietrichJoseph Thornley, and Martin Waxman.

#IPRMustKnow

Our hashtag is #IPRMustKnow. If you are tweeting or posting about the podcast, please include our hashtag so that we can find your post.

Please rate us on Apple Podcasts

We hope you like the podcast as much as we like making it for you. If you do, we have a favor to ask: If you like this podcast, please rate us on Apple Podcasts.

Subscribe on the podcast app of your choice

We’re trying to be wherever you want us to be. So, you can subscribe to Inside PR on the most popular podcast apps.

******************************************************************

Thank you to the people behind Inside PR. Our theme music was created by Damon de SzegheoRoger Dey is our announcer. Inside PR is produced by Joseph Thornley.

483: Can any Tom, Dick or Anthony do what we do?

The White House has a new Communications Director – who is not a professional communicator.

Gini and Joe discuss what the demise of Sean Spicer and the appointment by Donald Trump of Anthony Scaramucci as White House Communications Director says to professional communicators and what it means for professional communications. Can any Tom, Dick or Anthony do what we as professional communicators do? Can they do it well? Do they even know what we do and what goes into it?

Do you feel belittled as a professional communicator when a person with no professional communications experience or expertise is appointed to one of the most senior communications positions in the world? Is being able to get yourself on television a critical skill for a communications executive? How important is it to be able to manage up? It’s nice that you like your boss. But, when telling truth to power, it’s better that you respect the boss.

The bottom line: This could get ugly.

Post Script: In fact, it did get ugly, really ugly. We recorded this prior to the publication of Ryan Lizza’s New Yorker interview with Anthony Scaramucci, with all of its vulgarity. The quotes in that article speak for themselves.