Inside PR 2.90: We indemnify you

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First we mention for a new startup out of Toronto now in public beta. JugnooMe is a dashboard that helps small business owners figure out which messages to use on various platforms, how to schedule them and how to measure the results.  It also has a Social Advisor tool that acts like a virtual consultant and answers the question: what do you do next?

Jugnoo offers social search monitoring, reputation management, engagement, video creation from inside the platform, social commerce and analytics all under one roof. And there’s more to come.  Good luck to Danny Brown and Hessie Jones, who are both involved.

Martin kicks off the next segment by introducing a comment about Pinterest from listener Petra Opelova.

Gini talks about Pinterest’s copyright issues and how the company’s terms of service puts the onus on the user. As a result, people need to be careful about the items they’re pinning, because all the liability could fall on them.

Joe believes adhering to copyright is important and buys the images he uses on his blog and other sites. However, he says unless a person makes a concerted effort to ensure they own the items they’re sharing online, they’re at risk of violating copyright.  Joe compares Pinterest’s terms of service to the indemnity clause many large corporations add to their contracts, thereby shifting the risk from the company that has the resources to the small business it’s working with.

Do you adhere to copyright when you’re sharing online? What do you think about Pinterest’s terms of service and indemnity deflection? We’d love to hear from you.

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Send us an email or an audio comment to [email protected], join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini DietrichJoe Thornley, and Martin Waxman on Twitter.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer.

This week’s episode was produced by Katie Charbonneau. Inside PR producer: Kristine Simpson.

Inside PR: Gone fishing…

Well, not literally. But Gini, Joe and I are taking a short summer hiatus on August 17 and 24. We’re planning to enjoy the weather we talk about so much at the beginning of each show.

We’re back on August 31 – fresh from our podcast vacation and ready for the fall.

So…enjoy your time away to catch up on reading, socializing, movie watching, writing, gardening, tennis, swimming, lying on the beach, dining…or maybe even on an old podcast or two.

See you in a couple of weeks!

Do you have an idea for a topic you would like us to discuss? Send us an email or an audio comment to [email protected], join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini DietrichJoe Thornley, and Martin Waxman on Twitter.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer.

Produced by Kristine Simpson.

Inside PR 2.44: PodCamp Toronto reunion show part 2

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It’s time for part two of our PodCamp Toronto ‘reunited’ shows featuring IPR creators Terry Fallis and Dave Jones joining Gini, Joe and me.

Terry continues as host and looks back to April 2006 when IPR began and how he and Dave felt the need to act quickly in order to establish themselves among the many, many burgeoning Canadian PR podcasts.   He observes that five years later the big PR podcasting wave has yet to hit.

Eden Spodek mentions recent CRTC research saying hobbyist podcasting is growing.

Martin contends MSM has done a great job podcasting their shows and wonders if that hasn’t had an effect on the number of people tuning into hobbyist podcasts.

Joe feels podcasts are fulfilling the expectations of people who are looking for niche content.

Gini believes we learn visually or by reading and not by listening and thinks that’s one of the reasons podcasting hasn’t exploded.

Joe talks about how businesses that experimented with audio podcasting quickly realized the power of putting that together with video.

Terry takes a straw poll of the crowd and asks how many people prefer audio or video podcasts. The audience is split 50/50. Terry talks about how much he likes audio and launches into a quasi-romantic story about the time he met Mitch Joel IRL… Enough said.

Martin asks Gini if she notices any difference between Canada and the US in social media?

Gini remarks that she’s impressed by PCTO’s ability to attract so many people and how well organized the free event is. She says she doesn’t think that there would be this many people attending in Chicago.

Martin wonders how you engage people in social media if you’re not a creator?

Joe thinks we’re all creators and need to have the passion to stick with it. The challenge is putting up with the work required to be creative.

Dave believes it’s about expectations and what keeps you motivated. He said that when he and Terry started IPR, they committed to do the show every week, aimed for consistency and quality and built an audience from there. It’s important to respect what your community wants and to do what’s right for you in your space.

Gini talks about community and uses an example of how her community came to her defense when another group criticized her en masse for her position in a blog post.

And that brings the second PodCamp Toronto show to a close…

Do you have comments? Send us an email or an audio comment to [email protected], join the Inside PR Facebook group, leave us a comment here, message us @inside_pr on Twitter, or connect with Gini DietrichJoe Thornley, and me on Twitter.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer.

This week’s episode was produced by Yasmine Kashefi.

Inside PR 2.38 – Wednesday, January 26, 2011

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Comments? Send us an email or an audio comment to [email protected], visit the Inside PR Blubrry site, leave us a comment on the Inside PR show blog or message us @inside_pr on Twitter.

This week on Inside PR, Martin, Gini and Joe talk about the three questions that need to be asked before accepting a controversial client.

0:27 Martin opens the show.

0:49 Joe is recording from Calgary as he is accompanying C.C. Chapman on the Content Rules Third Tuesday digital media meetups across Canada.

2:04 Gini has been following along and recommends that everyone check out Joe’s blog for interviews with C.C.

3:27 Joe starts off this week’s topic: how to approach controversial clients.

5:01 Martin believes that everyone deserves to have their voice heard, however, he feels he has the right to decide which clients he wants his agency to represent.

6:43 Gini draws from experience earlier in her career on working with tobacco clients. However, she notes that as an agency owner, she has a say as to who she wants to work with and is in a unique position.

8:15 Gini adds that it’s also incredibly important to look at the entire organization when taking on a new client because you want to benefit the company as whole.

9:25 Martin feels culture and leadership are also important things to consider when taking on a controversial client.

12:01 Listening to your organization as a whole is important. Early on when Joe had first started his agency with Terry Fallis, they chose not to work with certain businesses for personal reasons. As the agency grew, there were other opinions to consider.

12:30 Joe recently wrote a blog post on three questions you need to ask before accepting a controversial client. He talks about them.

15:06 Martin closes the show.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer.

This week’s episode was produced by Yasmine Kashefi.

Inside PR 2.35 – Wednesday, January 5, 2011

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Comments? Send us an email or an audio comment to [email protected], visit the Inside PR Blubrry site, leave us a comment on the Inside PR show blog or message us @inside_pr on Twitter.

This week on Inside PR, Martin, Gini and Joe kick off the new year by talking about what they think will be the next big thing in 2011.

0:24 Martin opens the show.

1:36 Following up to the previous episode on Inside PR, Martin mentions that this week, they will be talking about three things that may be on the next big thing in social media or PR.

3:40 Using the example of Facebook raising 500 million dollars from Goldman Sachs, Joe wonders if this trend will lead to companies rushing to sell rather than thoroughly develop their product.

6:16 Gini feels like it’s 2000 again with all the money being thrown around these days.

6:35 Joe hopes that government will go past the experimentation stage with social media and really embrace it.

8:05 Martin wonders if the WikiLeaks controversy will affect how governments approach open data.

8:55 Joe points out that WikiLeaks wasn’t the result of a social media problem, but rather a leaky employee problem.

11:05 Gini talks about the FCC’s decision on net neutrality and how there are two versions of the internet now.

14:00 On the CBC Spark podcast, Barbara Van Shewick was interviewed about internet architecture and innovation. Joe recommends listening to it as the interview explores interesting and complex issues.

17:15 Martin closes the show.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer.

This week’s episode was produced by Yasmine Kashefi.

Inside PR 2.34 – Wednesday, December 22, 2010

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Comments? Send us an email or an audio comment to [email protected], visit the Inside PR Blubrry site, leave us a comment on the Inside PR show blog or message us @inside_pr on Twitter.

This week on Inside PR, Martin, Gini and Joe finish discussing the trends of 2010 in their final episode of the year.

0:30 Martin opens the show.

1:36 Joe continues on the discussion by talking about his next trend, the social networking darlings: Facebook, Twitter and YouTube.

3:32 Gini references a chart by Business Insider that demonstrates how Twitter is being used.

4:00 Joe cites two Canadian examples of how Twitter is being used as a newswire of sorts.

6:16 Gini brings up the next trend: The PR industry talks about measurement a lot but we don’t really seem to know how to do it.

7:31 Joe mentions a post by Jeremiah Owyang on the subject that he recommends checking out.

8:35 Martin doesn’t think algorithims can explain it all. We need a human perspective.

9:00 Martin talks about a new trend: Too many PR practitioners are focusing too much on broadcasting and not enough on building relationships.

10:06 Joe talks about his final trend for 2010: The drop-off of unique, interesting voices in the blogosphere. He mentions a blog post by Brian Solis on the state of the blogosphere in 2010 on the importance of blogging.

13:26 Gini fears another dot-com burst with all the Google-Groupon type deals taking place.

16:05 Martin announces the last trend of the episode: The reemergence of Wikis.

19:40 Martin recaps the trends discussed in this week’s episode.

20:35 Martin closes the show.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer.

This week’s episode was produced by Yasmine Kashefi.

Inside PR 2.25 – Wednesday, October 20, 2010

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Comments? Send us an email or an audio comment to [email protected], visit the Inside PR Blubrry site, leave us a comment on the Inside PR show blog or message us @inside_pr on Twitter.

This week on Inside PR, Martin and Joe talk about how the media landscape is changing online.

0:28 Martin opens the show.

1:54 Martin introduces an audio comment from long-time listener, Jody Koehler, founder of Coopr PR in the Netherlands. Jody comments on his own use of Twitter.

3:44 Joe agrees with Jody about the power of Twitter and how it transcends geography.

4:40 Joe encourages listeners to share both audio and video comments on the Inside PR Facebook Group.

5:15 Martin announces this week’s topic: further changes in the media landscape. He comments on how the Toronto Star is now including content from the NY Times.

7:30 Joe mentions The Globe and Mail’s recent revamp and how it ties in with what Jeff Jarvis is saying about publicness.

10:15 Joe adds that papers are taking steps to monetize content online.

12:00 Martin shares an observation from Matthew Ingram, the former community manager at the Globe and Mail.

13:00 Joe notes that newspapers are having the same problem as bloggers with articles posted online – the conversation is moving away from the source. Joe wonders about the implications this has on public relations.

15:03 Joe believes that if you want to deal with the media these days, it helps to follow reporters and have them follow you and be able to offer something of value.

19:00 Martin suggests discussing the future of publishing in a future episode.

19:30 Joe recommends checking out Jeff Jarvis’ recent video on Buzz Machine about publicness and how it will effect the future of newspapers.

20:35 Martin closes the show


Our theme music was created by Damon de SzegheoRoger Dey is our announcer.

This week’s episode was produced by Yasmine Kashefi.

Inside PR 2.24 – Wednesday, October 13, 2010

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Comments? Send us an email or an audio comment to [email protected], visit the Inside PR Blubrry site, leave us a comment on the Inside PR show blog or message us @inside_pr on Twitter.

This week on Inside PR, MartinGini and Joe talk about the recent changes to Facebook.

0:28 Martin opens the show.

2:25 Martin shares a comment from Yasin Sterling Akgun who asks Martin, Gini and Joe to discuss using blogs for press releases vs. print media.

3:02 Gini shares per perspective on the matter.

6:00 Joe thinks news releases are the best container for authoritative information.

9:15 Martin announces this week’s topic: the new changes in Facebook.

10:08 Gini references how Michael Arrington demonstrated the lack of control over the new group features by adding Mark Zuckerberg to a group without his approval or consent.

13:23 Joe says that since the last few privacy missteps from Facebook, he has cut back on his number of Facebook friends.

16:20 Martin finds it interesting that Facebook keeps introducing opt-out features despite negative reactions to previous opt-out features.

17:02 Joe isn’t as fond of Facebook as he once was.

19:19 Martin wraps up the show.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer.

This week’s episode was produced by Yasmine Kashefi.

Inside PR 2.23 – Wednesday, October 6, 2010

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Comments? Send us an email or an audio comment to [email protected], visit the Inside PR Blubrry site, leave us a comment on the Inside PR show blog or message us @inside_pr on Twitter.

This week on Inside PR, MartinGini and Joe talk Twitter. #NewTwitter, that is.

0:23 Martin opens the show.

1:43 Martin announces the topic of this week’s show: Twitter’s new platform.

2:29 Gini tells us how she first started using Twitter.

3:31 Martin shares his introduction to Twitter and how his use of Twitter has changed over time.

6:53 Joe tells us about how he was first introduced to Twitter.

9:12 Gini mentions that she has never used Twitter.com and wonders if Joe and Martin use the website to access Twitter? Gini prefers using TweetDeck and HootSuite.

9:29 Joe uses the new Twitter app for the iPad. He uses TweetDeck on his desktop.

10:48 Martin uses the Twitter website and has gotten #NewTwitter. He does enjoy using HootSuite as well.

12:34 Joe asks if follower count matters?

14:50 Joe wonders if Klout really measures influence?

18:58 Martin asks Gini and Joe what it takes for them to follow people?

24:14 Joe wonders if Gini and Martin use Twitter differently from Facebook?

25:15 Joe asks Inside PR listeners how they use Twitter?

26:25 Martin wraps up the show.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer.

This week’s episode was produced by Yasmine Kashefi.

Inside PR 2.22 – Wednesday, September 29, 2010

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Comments? Send us an email or an audio comment to [email protected], visit the Inside PR Blubrry site, leave us a comment on the Inside PR show blog or message us @inside_pr on Twitter.

0:26 Martin opens the show.

1:53 Martin announces that they will not being talking about New Twitter this week because a more current topic came along.

2:09 Martin shares a listener comment from Barbara Nixon about last week’s show and how she’s encouraging her students to listen.

2:53 The second comment comes from Mia Salituro who writes a blog about networking. She shares some tips for students around building your personal brand.

3:57 The last comment comes from Martin’s colleague at Energi PR, Sean Bailey. Sean asks what Martin, Gini and Joe’s stance is on “liking” or “following” a client’s competitor on Facebook and Twitter? Is it a form of monitoring, or is it different because it’s a public display of liking the competing brand? Martin ties Sean’s question into the recent Netflix ethical breach.

5:22 Gini answers Sean’s question and shares her perspective on the matter and she, Martin and Joe discuss.

14:33 Martin says that he hates the term “pr stunt”.

14:42 Gini shares why she’s not a fan of the term either.

16:10 Gini talks about a recent chat she participated in that connected bloggers with PR professionals that could offer them advice. Gini dispelled the rumour that PR firms only pay attention to A-list bloggers. It’s the job of the PR professional to find bloggers who are influential in their specific community or niche.

23:11 Martin says that as communicators, it’s important to read a lot of blogs and a lot of different kinds of blogs.

27:45 Martin closes the show.

Our theme music was created by Damon de SzegheoRoger Dey is our announcer.

This week’s episode was produced by Yasmine Kashefi.