Inside PR #15 – Tuesday, July 11, 2006

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This week on Inside PR, David welcomes Mitch Joel from Twist Image and the man behind the Six Pixels of Separation podcast as co-host in Terry’s absence. Mitch and David talk about a variety of social media matters, with podcasting being central to each of their topics for discussion. Let us know what you think of Mitch as a guest co-host. Send us a comment through the comment line (206-600-4741), [email protected], or leave a comment here to the show blog.

You can listen to the show with the player above or download or subscribe with the links in the show blog’s sidebar.

Show Notes

00:40 David introduces this week’s co-host, Mitch Joel

01:07 David introduces Terry’s segment

01:45 Terry steps into the confessional and talks about his struggle with the task of delegation

05:20 Terry re-introduces his favorite segment, “PR Words to Banish”. This week word: “comprise”

06:18 Terry bids everyone adieu and vows to return for next week’s show

06:42 David invites listener comments to the comment line (206-600-4741), the show blog, or to [email protected]

07:18 David asks co-host Mitch Joel for an explanation of how he came to be a star in the social media scene

07:46 Mitch confesses that his first gig came in 1989 when he interviewed Tommy Lee of Motley Crue, talks about how he got involved in the dotcom boom and bust, and how Twist Image was founded

10:31 David asks Mitch how he characterizes Twist Image

12:06 Mitch confesses that Twist Image is not just seeking out clients, but clients are seeking out Twists Image. Mitch has been working on the Internet since the earliest days of the 90s.

13:17 David confesses to being a traditional PR guy, and that his means of finding information is Google

14:55 David talks about transparency in the PR world and how social media is helping bring everyone together

16:12 Mitch says that it’s just as important to be podcasting as it is to figure out how to do it from a technical standpoint

18:00 David suggests that people interested in the space of podcasting should go out and get their hands dirty and do it themselves.

18:45 Mitch brings up his very first episode of Six Pixels of Separation, which is an example of someone trying out podcasting for the first time. He mentions that his latest guest was CC Chapman.

20:03 David says that podcasters are their own harshest critics, and talks about the artificiality of producing a podcast of the same length on the same day every week

22:12 David brings up the mesh conference in Toronto from this past May

24:00 Mitch talks about his 7-hour presentation for the Canadian Marketing Association called “Blogs: A Marketers’ Secret Weapon”, and brings up that he recently started listening to Adam Curry’s Daily Source Code

25:00 Mitch says he found the new talk radio, and it’s called podcasting. He says he wouldn’t call himself a podcaster just yet, but that he appreciates the immediacy of the podcasting medium

27:40 Mitch likes the fact that there is not much gear needed to be podcasting. It becomes about quality content rather than quality production

30:10 David brings up Chris Clarke. He and Mitch talk about his blog, and Mitch says about Clarke, “He did it, and he got it”.

31:30 Chris Clarke’s weekly segment

34:20 David introduces and reads Chris Clarke’s former classmate Megan Zinn’s comment to the show blog

36:15 David closes the show and invites listener comments to the comment line (206-600-4741), the show blog, or to [email protected]

36:34 David thanks Mitch for co-hosting and invites listeners to check out his podcast

Intro music: Our theme music is Streetwalker by CJacks and is from the Podsafe Music Network; Roger Dey is our announcer.

Inside PR #14 – Tuesday, July 4, 2006

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First, apologies for the late arrival of this week’s episode.

Second, starting next week, the show will be posted on Tuesday mornings rather than Monday mornings.

Also, with Terry absent next week, Mitch Joel from the Six Pixels of Separation podcast will be co-hosting with David.

Show Notes

00:27 Terry opens the show and invites listener comments to the comment line (206-600-4741), the show blog, or to [email protected]

01:20 Terry brings up housekeeping items: the show will now be posted Monday nights at midnight instead of Sunday nights at midnight

02:00 Terry will not be co-hosting next week’s episode. In his place, Mitch Joel will join David as co-host. Thanks to Mitch for filling in for Terry.

03:00 David introduces Eric Schwartzman of the On The Record Online’s comment on Inside PR #13 about branding of social media inside agencies.

7:08 Terry and David discuss Eric’s comment

9:42 Robert French supports posting comments as they arrive on the blog page

10:42 Terry mentions the latest special edition of Inside PR with Andrew Laing. K.D. Paine has recommended it to her readers. David brings up having met K.D. in Toronto recently.

13:25 David brings up Podcasters Across Borders and Terry talks about his time at the conference in Kingston, Ontario.

16:10 David and Terry discuss a post on Steve Rubel’s blog about John Edwards’ speech at Gnomedex.

19:45 Terry brings up Canadian Prime Minister Stephen Harper’s bare-bones podcast.

22:12 Terry brings up the Nokia blogger-relations program done by Matchstick, a word-of-mouth marketing company. There is some discussion as to how Matchstick could have done a better job communicating with the blogosphere. David points to Darren Barefoot and Boris Mann as examples of bloggers who were recruited but chose not to participate.

32:14 Amy Cole comments on Chris Clarke’s segment from Inside PR #13

33:33 Chris Clarke contributes his weekly segment

35:20 Terry identifies with Chris’ segment and shares a story of his own from circa 1988

36:40 Terry invites comments to the blog page, comment line, or via email to [email protected]

37:35 David closes the show and looks forward to Mitch Joel co-hosting next week

Intro music: Our theme music is Streetwalker by CJacks and is from the Podsafe Music Network; Roger Dey is our announcer.

Inside PR Special Edition – Discussion with Andrew Laing – Thursday, June 29, 2006

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Show Notes

Picture1.jpg In this Inside PR Special Edition, Terry and David have a half-hour discussion with Andrew Laing, the President of Cormex Research.

00:12 Terry and David talk about their guest Andrew Laing and measurement.

01:42 Andrew Laing discusses his company, Cormex Research.

04:10 Andrew talks about how Cormex Research was founded.

05:19 David asks Andrew what makes Cormex Research stand out from the competition.

09:08 Terry talks about the output of a program and the outcome of a program – he thinks too many in the PR world focus on output rather than outcome.

12:10 Andrew brings up ROI and thinks PR people use it incorrectly.

13:39 David brings up Marketing Mix, and asks for Andrew’s thoughts on it.

15:08 David brings up advertising and MRP, which he contributes to for the CPRS.

18:30 Andrew brings up the issue of the multiplier to compare PR to advertising value.

20:30 David talks about the inequality of PR and advertising, and talks about the value of word of mouth and “talk” value.

23:30 Andrew believes that technology is not where advances need to be made. He thinks methodology is more important than technology.

24:40 Andrew talks about Cormex and their monitoring of social media.

28:00 Andrew closes by talking about what he invites his clients to think about.

28:48 Terry thanks Andrew and ends their discussion.

29:18 David and Terry go into the costs of measurement after their discussion with Andrew.

33:00 Terry invites listener comments and closes the show.

Background on Andrew Laing

Over the last fifteen years, Andrew has built Cormex into Canada’s leading media analysis company. As a pioneer in introducing standards and measures for public relations and communications in this country, Andrew has developed ongoing media measurement studies for hundreds of Canada’s top organizations. His current client list forms a Who’s Who of the country’s leading private, public and non-profit organizations, including BCE, RBC Royal Bank, Suncor, Health Canada, the University of Toronto, CBC, Ontario Power Generation, Mackenzie Financial, Scotiabank, Toronto Sick Kids Hospital, Ontario Teachers’ Pension Plan, Heart and Stroke Foundation, and many others.

Andrew holds a B.A. from the University of King’s College, an M.B.A. from Royal Roads University and is currently completing his Ph.D. (ABD) in communications studies from York University. Andrew is a frequent speaker, writer and collaborator on media research in Canada and abroad.

Opening and closing music by Alamantra on the Podsafe Music Network. As always, Roger Dey is our voice-over guru.

Inside PR #13 – Monday, June 26, 2006

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Well, IPR #13 is closer to 30 minutes than we were last week, but at just over 38 minutes, we’re still over our half-hour target. With a load of comments and news items this week, we were bound to go long. Let us know what you think about the length of the show. Our instinct is to aim for 30 minutes but to let the content itself be the final arbiter. We’d be grateful for your views on the matter.

On to IPR #13. This week our discussion topic in the latter part of the show is whether or not PR firms should separately brand their social media expertise as High Road Communications announced this week they would.

You can listen to the show with the player above or download or subscribe with the links in the show blog’s sidebar.

Show Notes:

00:27 David Jones opens the show and invites comments to our comment line 206-600-4741, the IPR show blog, or to [email protected].

01:31 David introduces a comment from Glen Myles in Singapore about a new podcast called The Panel.

03:35 Terry reads a comment from Erik Deutsch a principal of the ExcelPR Group in Los Angeles.

04:25 Terry sets up an audio comment from Bryan Person who has recently started a great PR podcast called New Comm Road.

09:28 David introduces an audio comment from Terry’s colleague Joseph Thornley of the ProPR blog.

12:26 Terry talks briefly about David Phillips and his interesting approach to lecturing his students on social media. Check out his podcast/blog/lecture.

13:48 David and Terry discuss McMaster University‘s new Masters in Communications Management starting this fall. Terry reports briefly on his visit to Queen’s University and his meeting with the Associate Dean of the MBA program about more effectively integrating communications/PR in the curriculum.

17:17 Terry talks about the Podcasters Across Borders conference in Kingston where he recorded his end of IPR #13 via Skype.

20:05 Terry notes that C.C. Chapman could not make it to Podcasters Across Borders so the much anticipated Inside PRManaging the Gray mashup will have to wait, but we will do it sometime.

20:52 Terry mentions that Thornley Fallis Communications has a new blog called PR Girlz written by a number of the women at TFC. Welcome to the blogosphere.

21:21 David and Terry tackle the show’s major topic of discussion: High Road Communications‘ decision to brand their social media expertise separately as Vox. There was some controversy in the blogosphere about using the name Vox as it is already used by another social media firm. Debate ensues.

32:52 Terry introduces Chris Clarke’s regular segment chronicling his transition from PR student to agency account coordinator.

36:41 Terry invites comments on the show’s length or on any other topic to the Inside PR blog or to [email protected].

Intro music: Our theme music is Streetwalker by CJacks and is from the Podsafe Music Network; Roger Dey is our announcer.

Inside PR #12 – Monday, June 19, 2006

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So much for our 30-minute rule…we blew it out of the water this week, clocking in at 43 minutes before we close the show with a track from the new band Fair Ground. We had an embarrassment of riches with a lot of comments and feedback this week, so we got thrown off. We’ll tighten it up and get back to as close to 30 minutes as we can in future episodes. Hopefully the show notes will help you navigate to the parts that interest you the most.

Please keep the comments coming through the blog and don’t be shy about dropping us an audio comment (Waxmail works well) or regular e-mail to [email protected], or call our new comment line: 206-600-4741.

You can listen to the show with the player above or download or subscribe with the links in the show blog’s sidebar.

Show Notes:

0:28 Terry opens the show and notes the comment line is active and awaiting your calls. 206-600-4741

1:20 David talks about posting the audio comments to the blog as they are received as opposed to saving them up for the weekly podcast. What do the listeners think?

7:24 Tac Anderson audio comment about the necessity of PR people to know about and actually blog themselves. David and Terry discuss the value of learning about blogging and podcasting first-hand, but also recognize that it’s not realistic to expect that every PR person will or should become a blogger/podcaster themselves.

15:24 Joe Thornley calls with congratulations on our 10th podcast and summarizes his visits to the mesh, Counselor’s Academy and IABC conferences and notes the differences in interest in and uptake for social media at each. Joe blogged all three on ProPR.

19:02 Terry notes that the PRSA has started a blog…and called it For Immediate Release (whoops!)

20:43 Terry announces that comments from Mitch Joel and David Phillips are available on the Inside PR blog.

21:15 Terry references a string of e-mails that circulated among marketing and PR podcasters starting with Joe Jaffe who advised that he had nominated everyone for a Marketing Sherpa award. The e-mails were flying as discussions of a central blog to aggregate all the podcasts and a possible names for the group were floated.

23:03 Dave came up with an acronym for the group–iCAMP (International Communications and Marketing Podcasters), but Joe Jaffe’s CAPOW (Communications and Advertising Podcasters Of the World) is pure brilliance.

25:33 Dave mentions that Shel Holtz was to make sure that Donna Papacosta and Heidi Miller are included in CAPOW.

25:40 Dave talks about visiting Halifax, Nova Scotia to talk at the Atlantic Communications Forum on June 20/21. Dave will be presenting on social media and blogs.

26:38 Terry will be attending Podcasters Across Borders in Kingston, Ontario where he will also meet with CC Chapman to record our first mash-up.

27:38 Dave mentions that he has received a track from the band Fair Ground.
29:08 Terry and Dave discuss the bain of the agency person’s existence: billing our time/doing timesheets. We chat about fee-for-service, retainer, value-billing and coming in under-budget.

38:10 Dave introduces Chris Clarke’s weekly segment on his entry into the PR agency world. This week he talks about his first two-weeks at Thornley Fallis.

42:08 Dave closes the show and reminds the listeners to leave their comments on the Inside PR blog, via e-mail at [email protected] or by using the comment line at 206-600-4741.

42:34 Dave asks for feedback on the comments being posted on the blog and not exclusively on the podcast.

42:48 Dave introduces the Fair Ground track “Down In It.” Vote for it on their site if you like it.

Intro music: Our theme music is Streetwalker by CJacks and is from the Podsafe Music Network; Roger Dey is our announcer.

iTunes problem with IPR #9 (Now resolved)

Update:  The lastest podcast is now being seen in iTunes.  I performed the equivalent of hitting it with a wrench and it now seems to be available on iTunes.  I can’t tell you which button I hit that made the difference, but suffice to say it’s now working. 

Sorry folks but we seem to have had a slight problem uploading IPR #9 to iTunes. You can listen to the show here but it isn’t yet appearing on iTunes for some unknown reason. We’re trying to figure out what’s happened and we’ll fix it up as soon as we’re able. Sorry about the inconvenience.

Inside PR #8 – Tuesday, May 23, 2006

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Monday was Victoria Day in Canada and a statutory holiday so we’re a day later than usual with our regular weekly episode of IPR. In this week’s show, we read and discuss listener comments, recap the MESH conference, and talk at some length about the importance of chemistry and personal fit in securing and sustaining client relationships. The show closes with the second installment of “PR words to banish.”

You can listen to the show with the player above or download or subscribe with the links in the sidebar.

Show Notes

00:28 David opens the show noting that we’re again recording via Skype.

1:13 David and Terry discuss an e-mail comment from Francis Wooby in Iqaluit, our northernmost IPR listener.

5:43 Terry introduces comments from Sheldon Rose about the Canadian Council of Public Relations Firms, and Dan Brien on the notion of video podcasting.

(Somehow we forget to highlight a couple of comments left on the Inside PR blog page by Robert French and C.C. Chapman.  Our mistake.  We’ll cover them off in IPR #9.)

10:10 David and Terry close the loop on the MESH conference held last week in Toronto. David mentions that the slides he used in his presentation on blogging are available at PRWorks.

12:57 David notes that Joe Thornley is blogging from the Counselors Academy Spring Conference in Savannah, Georgia.

13:35 Terry and David discuss the show’s major topic, the role of chemistry and personal fit in securing and sustaining long term client relationships. Listeners may wish to check out the following blogs/podcasts for more on the importance of relationships: David Maister, Manager Tools, and Todd Defren.

28:14 Terry and Dave briefly discuss the second entry in a new IPR segment called “PR words to banish.”

30:01 Terry thanks the listeners and closes out the show with a reminder that comments are encouraged and can be left on the blog at www.insidepr.ca or e-mailed to [email protected].

Intro/extro music: Our theme music is Streetwalker by Cjacks and is from the Podsafe Music Network; Roger Dey is our announcer.

Inside PR Special Edition – Discussion with Patrick Gossage – Thursday, May 18, 2006

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Show Notes

In this IPR Special Edition, Terry and Pat Gossage, the founder and President of Media Profile and former media advisor to Prime Minister Pierre Trudeau, meet to discuss political communications among other things.

00:16 Terry introduces Pat Gossage

00:52 Terry asks Pat about his career in politics and how it led to public relations

05:41 Pat talks about what it was like working with Trudeau

07:40 Pat discusses the lessons clients can learn from Trudeau’s approach to the media

08:15 Terry asks Pat about the current Conservative government of Stephen Harper and its approach to the media

12:42 Terry and Pat talk about transparency and revisit politicians’ dependence on key messages

17:05 Terry and Pat talk about the value (or lack thereof) of Q&A documents

18:24 Patrick offers some advice to young people interested in public relations

20:51 Terry thanks Pat Gossage and closes the show

Background on Patrick Gossage:

Patrick is one of Canada’s most highly respected public relations practitioners. Drawing on his 35 years of experience in broadcasting, politics and communications, including serving as the prime minister’s press secretary, he established Media Profile in 1986 and provides strategic communications advice and media training to numerous private and public sector clients.

Opening and closing music by Alamantra on the Podsafe Music Network. As always, Roger Dey is our voice-over guru.

Inside PR #7 – Monday, May 15, 2006

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Well, we had a quite the adventure recording IPR #7 this weekend. Normally we record late on Friday nights and this week was no exception. But for some reason the Skype phantoms were in a foul mood and the sound quality was just not up to our listeners’ exacting standards. So we packed it in and tried it again on Saturday night. I won’t go into the painful details, but after actually doing the show twice on Saturday, but failing each time to get a complete recording, courtesy of low batteries in our trusty iRiver digital recorder, we once again shut down for the night. Finally, Sunday night we made it happen. Everything worked… on the fourth try. It’s been quite a long weekend.

You can listen to the show with the player above or download or subscribe with the links in the sidebar.

Show Notes:

00:30 Terry opens the show

1:00 Dave notes that we recorded over Skype again from two separate locations. He also announces that six weeks after launching IPR, we’ve surpassed 100 subscribers according to Libsyn.

04:48 Dave and Terry discuss C.C. Chapman‘s new marketing podcast, Managing the Gray, and plans for the first Inside PR-Managing the Gray mashup to be recorded when Terry and C.C. are together in Kingston for the Podcasters Across Borders conference June 23-24.

8:10 Dave talks about Student PR blogger Chris Clarke and Terry announces that Thornley Fallis has hired Chris as an Account Coordinator starting on June 5th. Dave mentions that Joe Thornley has blogged about it on ProPR. Congrats Chris!

12:12 Dave notes that he’ll be speaking at the Toronto mesh conference on Tuesday, May 16th.

13:42 Dave apologizes for not being able to interview Stuart MacDonald from mesh for this week’s show

14:34 Terry reveals that he is the volunteer podcast host and producer of the Michael Ignatieff Leadership Podcast in support of Michael’s bid for the leadership of the Liberal Party of Canada.

16:33 Terry announces that on Thursday, May 18th, another Inside PR Special Edition will be posted in which Terry and living PR legend Pat Gossage, founder and President of Media Profile discuss political communications.

18:00 Dave introduces a discussion about a Thornley Fallis blogger outreach effort that paid off in a May 11th post on the Blue Blogging Soapbox. Terry and Dave discuss the benefits of being an active player in social media when pitching bloggers.

25:08 Terry opens a discussion about PR and Post-Secondary Education in Canada relative to other countries like the U.S. and the U.K. Dave and Terry discuss the need for business schools to teach more about PR and communications and for more university undergraduate and post-graduate programs in PR.

32:21 Terry wraps up the show and notes he’ll be away until Monday, May 22nd so IPR #8 will likely be posted a day late, on Tuesday, May 23rd.

Intro/extro music: Our theme music is Streetwalker by Cjacks and is from the Podsafe Music Network; Roger Dey is our announcer.